Nicolas Simone

Nicolas Simone

Work History

Work History
Apr 2008 - Present

Global IT/IS Director (Technology Operations)

ABInBev

- Build the Reliability Strategy of the area (Global Services Roadmap Strategy)

- Build and Implement the IT/IS Processes Globally (Book: Service Kit/Excellence Programs)

- BAU stable and running

- Execute improvements in the critical IT/IS environments to guarantee reliability (performance & availability) and quality of the process and services.

- Improve satisfaction of IT/IS services worldwide strengthening the relationship with internal customers

- Build and Implement the Global Customer Satisfaction Program

- Guarantee proper management of IT/IS services by implementing processes (Service Kit) excellence programs

- Responsible for Global IT/IS Projects Implementation in InBev Organization

- Build and Implement the Outsourcing and Competence Center Strategy

- Manage InBev Global 3rd Parties (Ex.: IBM, BT, Logica, TCS, Accenture, etc)

- Reduce the TCO of the Area

- Budget Planning and Control

- Implemented Visual Dashboard: (measure, assign responsibilities and follow action plans)

- Monitor Competence Center Activities

- Outsourcing and Off shoring Services with IBM, BT, Logica, TCS and other

- Implemented and achieved target for MICS and SOX

Jun 2007 - Apr 2008

Global IT/IS Service & Project Management Director

InBev / ABInBev

- Responsible for BAU in Global

- Responsible for Global Projects (PMO)

- Create a new BAU Global Structure

- Create the Competence Center in Argentina

- Implement Routine Management

- Implement the Customer Satisfaction Program

- Build the Global Strategy

- Implemented Budget Planning and Control

- Outsourcing and Off-shoring Services

-Implemented Visual Dashboard: (measure, assign responsibilities and follow action plans)

2004 - Jun 2007

Corporative Sales for HILA (Hispanic Latin America)

AmBev (ABInBev Group)

- Responsible for Sales Indicators (Volume, Coverage, NLD, others)

- Build and Implement the Sales Process for HILA

- Build and Implement PEX and PEV for HILA

- Saved USD5MM by Venezuela Sales Restructure. Project result: reduction of 120 sales headcounts in Venezuela without affecting Volumes and Numeric Distribution.

- Ecuador Sales restructuring, was a replication of the project for Venezuela.

- Deep Analysis of the Sales Cash Flow in the countries

- Ecuador Sales re-structure (was a replication of the project for Venezuela)

- Peru Sales re-structure and Sales System/Technology Implementation

Feb 2003 - Jan 2004

Sales System and Process Manager (EPS)

AmBev (ABInBev Group)

- Designed and Implemented SIVI in Venezuela (Sales System, SIVI = Sistema Integrado de Ventas para las Operaciones Internacionales)

- Sales Process

- PEX & PEV (Sales Excellence Programs)

- Project Management

Jan 2002 - Feb 2003

IT/IS Country Manager

AmBev (ABInBev Group)

- Build the IT/IS Area

- Implemented Sales System and Sales Technology (Thomas research, Sales Technology)

- Net administrator, servers, communications, accounting systems development

- EERP Implementation

- Merger integration with Quilmes

- Reduce the TCO of the Area

- Budget Planning and Control

May 1999 - Jan 2002

IT/IS Manager for Argentina, Chile and Uruguay

Norsk Hydro

- Project Management

- Project Manager Automation Project

- Systems Analyst

- System Analyst on Several Projects

- Lotus Note Administration

- Net administrator, servers, communications, accounting systems development and implementation

- Reduce the TCO of the Area

- Budget Planning and Control

1998 - Mar 1999

Director

Global Cargo Int'l Freight Forwarder

- Responsible for businesses abroad Uruguay Business, Impo and Expo

- Responsible for the Air Logistic of the Company

- Air Cargo Agent Dangerous Goods

1995 - 1998

Logistic Manager

Air Cargo

- Responsible for the Logistic of the Company

- Air Cargo Agent Dangerous Goods for PepsiCo

WORKING AREAS

4Expertise on Information Technology (ABInBev IT/IS) ( Outsourcing & Off shoring, Contract Management, Budget Planning & Control, Strategic Sourcing & IT Planning, Global Infrastructure Transformation, CRM, Customer Satisfaction, Routine Management, SAP Implementations, Sales Systems Implementations, Implementation of Global Competence Center)

4# of employees managed (largest experience):

- Direct: 4

- Indirect: 200

4Budget Responsibility:

- Million Euros

4Experience in Sales (3,5 years for AmBev - HILA - Hispanic Latin America, PEX, PEV, Sales Process, Routine Management, Sales Systems, Sales Indicators, Sales Technology, Market Research, Pricing Technology, others)

4Green and Black Belt (Six Sigma) - (Six Sigma, Venezuela Sales restructuring. Project result: reduction of 120 sales headcounts in Venezuela without affecting Volumes and Numeric Distribution with USD 5MM Saving. Ecuador Sales restructuring, was a replication of the project for Venezuela. Deep Analysis of the Sales Cash Flow in the countries)

4Logistic

LANGUAGES

4Spanish: Native

4English: Proficient

4Portuguese: Proficient

4French: Speaks Socially

STRONG POINTS / CHARACTERISTICS

- Project Management for Medium and Large Projects (EERP, others) - Experience in program management on multi-cultural/multi-language environment - Technical Background - Long Expertise on Service Management & IT Outsourcing/On&Off Shore (with IBM, BT, Logica, TCS, others) - Strong customer focus - Skills to make his teams deliver in a well structured manner - Skills to ensure fast and visible results - Target Driven - Deep Knowledge in ABImBev Routine Managment Process - Deep Knowledge in ABImBev Sales Systems andĀ  Sales Technology - Deep Knowledge in ABImBev Sales Process - Deep Knowledge in ABImBev PEX, PEVĀ  (Excellence Programs) - Knows how to structure an organization and lead it to performe and deliver results - Long Experience in People Managment - Six Sigma (Black Belt)

Education

Education

ORT University - UY

Certifications

Certifications

GENEXUS Analyst

Artech - Uruguay
2006

Six Sigma (Black Belt)

INDG Brazil