"This letter of recommendation is for Mr. Carlos Reyero, Continental Airlines Airport Agent since April 1st, 1995, until April 13th, 1997.
Carlos has always conducted himself with the highest regard toward our customers.
His job performance, professionalism knowledge of subject matter and overall competence have always been above expectation. I have given Carlos, difficult tasks and he was, without exception, contributed brilliant proposals and solutions.
He exhibits uncanny judgement in delicate matters and anticipates developments before they materialize. Carlos is a tireless worker and an inspiration to others.
For my own selfish reasons I would prefer that Carlos stay on with us, but being sensitive to his goals and appreciative for his contributions to our operation in Madrid, I take pride in recommending him to you with complete confidence".