Build Your Own VisualCV!

Quickly create a resume (just like this one) to land any job you want.

Summary

  • A Customer Service Assistant with years of experience in a fast-paced corporate environment combining award-winning customer service with the ability to prioritize heavy workload on a daily basis.
  • Demonstrate professionalism, punctuality, and loyalty while utilizing my service mindedness to support both colleagues & clients/guests.
  • Possessing the ability to multi-task and prioritize a complex workload under time constraints.
  • Excellent interpersonal and communication skills, both verbal and written.
  • An ability to handle highly confidential material on a regular basis.
  • Flexible and able to learn with ease any personalized computer program/all other equipment, and rules/regulations a new work environment may have.

Work Experience

Walmart Inc.

2012-06Present

Customer Service Assistant

  • Responsible for serving the customers quickly on the checkouts.
  • Working efficiently to meet the Items Per Minute (IPM) target.
  • Tasking with the end of shift responsibilities such as cashing up.

Bain & Company

2008-042012-05

Customer Service Executive

  • Acted as a Project Manager between the sales agent and the customer from the beginning of a sale to project completion.
  • Acted as a job controller and kept all the groups working with different parts of the customer order on the same time-table.
  • Handled all problem-solving needed to complete the job.
  • Trained the Sales staff on Bain & Company products.
  • Earned the Customer Service Award for providing exceptional customer service.

Macy's

2004-052008-03

Sales Assistant

  • Managed a department and supervised the temporary staff which allowed me to develop leadership and managerial skills.
  • Assisted the customers with their queries and complaints.
  • Organized the Visual Merchandising; created attractive displays and strategic positioning.

Education

University of Pennsylvania

20012004

Bachelor of Arts

Skills

Time Management

  • I consider myself incredibly well organized & set personal goals for self.

Social Media

  • I have experience with all major and non-major social networks.

Microsoft Windows

  • I am comfortable with the use of Windows operating systems; even with the more complex tasks.

Communication Skills

  • I find it easy to communicate with others in any situation.

Adobe Photoshop

  • I have the basic knowledge of Adobe Photoshop.

Microsoft Office

  • I have intermediate skills in the use of Microsoft Office.

Other Skills

  • Risk-management Software.
  • Time-management & Billing Software.
  • Exceptional customer service & problem-solving skills.
  • Computer literate in Microsoft Office Suite (Word, Excel, Outlook).

Interests

  • Football
  • Surfing online
  • Reading
  • Animal-welfare