Chris Rickard - Customer Service Assistant

A Customer Service Assistant with years of experience in a fast-paced corporate environment combining award-winning customer service with the ability to prioritize heavy workload on a daily basis.
Demonstrate professionalism, punctuality, and loyalty while utilizing my service mindedness to support both colleagues & clients/guests.
Possessing the ability to multi-task and prioritize a complex workload under time constraints.
Excellent interpersonal and communication skills, both verbal and written.
An ability to handle highly confidential material on a regular basis.
Flexible and able to learn with ease any personalized computer program/all other equipment, and rules/regulations a new work environment may have.

Acted as a Project Manager between the sales agent and the customer from the beginning of a sale to project completion.
Acted as a job controller and kept all the groups working with different parts of the customer order on the same time-table.
Handled all problem-solving needed to complete the job.
Trained the Sales staff on Bain & Company products.
Earned the Customer Service Award for providing exceptional customer service.

Managed a department and supervised the temporary staff which allowed me to develop leadership and managerial skills.
Assisted the customers with their queries and complaints.
Organized the Visual Merchandising; created attractive displays and strategic positioning.

I am comfortable with the use of Windows operating systems; even with the more complex tasks.