Data Entry Specialist, Customer Service Representative
Essilor/Nassau Vision Group
Dallas, TX Data Entry Specialist, Customer Service Representative -Still Employed
Inputting orders from states in a rapid and accurate manner, averaging 100+ orders a day. Also operated on the phones taking live orders, assisting with locating packages and problem orders, and assisting the customer with problem orders and whatever other issues they had. A majority of work is done through Oracle. I maintain and consistently am involved with solving inventory problems by researching shortages and offering solutions with comparable product. As well as assisting with issues regarding orders, have also assisted any customers having issues with company's website.