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Summary

My objective is to find a highly rewarding career. I'm seeking a career in a challenging and healthy work environment where I can utilize my knowledge and skills effectively for organizational growth.

Work History

2016-02Present

Beauty Specialist

Yves Saint Laurent

As a Beauty Specialist I meet sales goals by offering personalized customer service and maintaining long-lasting relationships with customers. Establish daily, weekly, and monthly sales plans, and executing the best service, providing outstanding customer service that exceeds all expectations of our clients.

2014-082015-12

Key Holder

Kiko Milano Cosmetics

Opening and closing a store. Handling operational procedures, assisting cashiers, bank deposit and safe tranfers, nightly LS statements, payroll(ADP), balancing cash registers, providing customer service, supervising cleaning staff, setting alarms, and keeping the entry area clean and organized, manage the floor and back office when a store manager's not present. Building relationships with customers on the sales floor by recommending products that best suit them, full makeup applications or demos. Helping guide customers through their shopping experience, stocking drawers, stockroom and sales floor. Managing inventory by checking in the inventory to ensure the quantities are correct and keeping record of them in the system. Managing staff, ensure that they are tacking their sales and meeting goals set by store manager. Cleaning sales floor, filing, sending and receiving emails, and other administrative duties. Scheduling to ensure coverage on the sales floor. Managing and Motivating staff to meet their daily, weekly and monthly goals.

2013-102014-09

Business Manager

Michael Kors Cosmetics

As a business manager I ensure the counter has full coverage especially during peak selling hours. I motivate the staff to make their goals by giving them knowledge on goals and deadlines that need to be met. I train new incoming staff on extensive product knowledge, cash handling, stocking, scheduling, preparing and cleaning counter for a busy day. As an Beauty Advisor I recommend products to suit the customers. Keeping records of regular customers in order to provide a personalized service, displaying and restocking products, carrying out routine sales tasks such as wrapping purchases and handling payments.

Education

20082012

B.B.A

Florida Memorial University

Skills

Exceptional listener, Analytical/Research Skills, Computer/Technical Literacy, Flexibility/Adaptability/Managing, Multiple Priorities, Interpersonal Abilities, Communications Skills (listening, verbal, written), Leadership/Management Skills, Multicultural, Sensitivity/Awareness, Planning/Organizing, Problem-Solving/Reasoning/Creativity and Teamwork