Network Specialist II
As second in charge of Windows Server 2003 R2, Active Directory and Exchange network administration, I handled many of the challenges of incorporating merger partners and new offices into our technology system, developed tools to setup and customize the operation and deployment of AutoCAD software, and helped develop and maintain the helpdesk system and the software and hardware inventory system. I have been providing Windows XP support, Primary CAD software and computer technology help desk support for over 300 employees in 9 offices throughout the country.
Other duties at Atwell-Hicks:• Maintain Blackberry Enterprise Server.• Research, recommend and test software and hardware purchases. • Train end users on software and hardware usage.• Configure and maintain new PC, laptop and server systems. • Support Oce TDS600 and various HP and Konica printing systems.• Maintain and use Microsoft SMS 2003, SCCM 2007 and GPO to deploy software and updates and manage computers and printers. • Setup and maintain Bluecoat proxy appliance internet filter.• Work with Symantec Backup Exec system for file and email restores.