Cranston Shadrach

Cranston Shadrach

Work History

Work History
May 2008 - Feb 2009

Field Service Tech (POS)

Acme Cash Registers
Sep 2007 - May 2008

Helpdesk Analyst

Lloyd IT Staffing

Worked as a Helpdesk system analyst for C3i on the Siebel System, with Horizon supporting Pharmaceutical companies, and their accounts on software issues. On MS outlook and other software for accounts like Animas, OraPharma, Cordis/Endo, Ethicon LifeScan, OCD, and Vistakon Pharma. Helping Reps. with their software, hardware, password changes, and login issues.

Jun 2007 - Sep 2007

System Analysis/Administrator

Technology Staffing Professionals, LLC

Worked as a system analysis /network administrator for Mercedes-Benz working on Lotus Notes V 4. X, E-Star, Net Star, Remedy, Rumba V6. X Mainframe 2000, VPN, and Active Directory applications. Performing network administration duties with dealers and employees on the company system.

Dec 2006 - Jun 2007

Computer Service Engineer

Qualxserv Technology Services

Worked as a part time computer service technician engineer servicing Dell /IBM computer systems to their customers both residential and office environment. Worked with Foundation 2005/2007 Dell’s product.  

Nov 2005 - Aug 2006

Customer Service Technician

Solectron /Verizon Wireless

Worked on all Verizon wireless Cellular phone as a Solectron Contractor for the Verizon Wireless Troubleshoot replace cellular phones on all the phones on the market to-day working as a customer service rep. listening to customer issues and troubles on their phones. Perform sales on phone accessories. 

Dec 2004 - Dec 2005

Night Auditor /Front Desk

Wellesley Inn

Worked as a night auditor and front desk clerk. Check in and out of guest. Perform supervisor work being in charge of the property. Audit daily account for hotel. 

May 2002 - Jun 2003

Computer Desktop/Network Support Engineer

Worked as a Volunteer at Hackensack University Medical Center in the Information and Technology Department. Posses an extensive knowledge of troubleshooting and repair. Working experience and manufacture certifications on most models of desktops, portables, printers, and software packages. Workings with win terminal setting up and configuring Working with application database last word. 

Dec 2002 - May 2001

Network System Consultant

Sapphire Technologies/Compaq Computer Corp

Reduced server downtime and associated costs by utilizing VNC, SMS, and other remote access utilities to fully support Domain Trust Relationships and Troubleshoot Application Development community over 20 Servers and 500 Workstations operating with in the firms? Intranet/internet. Operating on Window 4.0 within Salomon’s proprietary standard operating environment

Jun 1993 - Nov 1999

CSE/ Network Engineer

Decision One

Service provider for local, state and private businesses in the state of New Jersey. Worked onsite at Sandoz Pharmaceutical Co now Norvadis and MECA Install and optimize Windows 3.x, WFW, Windows 95, NT, OS/2 and Lotus Notes. Provide support for day to day technical issues including PC, LAN and Mainframe connectivity, hardware and software. Performed and install ISDN communication for Bell Atlantic accounts and clients.

Education

Education
Mar 2004 - Mar 2005

(Eq )AA

Millennium Institute Corp
Jun 1985 - Oct 2001

Certification

PC Age
May 1984 - May 1985

Certificate

Computer Processing Inc

Certified in Electronic Technology and Micro Electronic Technology .

Objective

To apply extensive experience in computer and networking technologies. Processing and management. Utilize strong organizational communication, and interpersonal relation skills in a challenging, creative and stable environment. 

Interest

Computer Field, Music, Traveling, Reading .

Summary

As a System Network Engineer with strong background in PC's Hardware, software, desktop support, Active Directory, Rumba 2000, routers, switches, VPN, including computers, printers network infrastructure hardware and software, servers, and help desk assistance if needed. I have been working in this field for the past few years with a lot of experience to offer. My resume is enclosed with more details of my career history.

I would greatly appreciate an interview and hope to hear from you soon. Contact information is 201-280-1143. The best way to reach me is by cell phone or email.

Thanks for your time and consideration.

Skills

Skills

Computer System Engineer

Computers, Network, Electronic Tech, Dialysis Tech, Printers, Lotus Notes, Mainframe application Rumba 200, Active Directory, VPN, Certification: Dell DCSE foundation 2005,2007, 2008 2009 POS Systems.

Certifications

Certifications

Hemodialysis Technician

Bergen Community College
Jan 2007 - Feb 2009

DCSE

Dell
Mar 2004 - Mar 2005

Computer System Networking

Millennium Institute Corp
May 1984 - May 1985

Electronic Technology and Micro Electronic Technology

Computer Processing Inc