Guest Services Shift Leader/Supervisor
Live Nation (call center)
- Cashier, ticket taker, security, greet guests, office duties (fax, email, telephone customers)
- Inbound & Outbound Calls
- Technical Support Issues (Website, Sign On, PC issues, PW resets, etc)
- Data Entry
- Payments and research information
- Food/Beverage & Product Retail
- Check tickets, and direct guests to their seats.
- Delivering accurate ticket pricing and information
- Ensuring each guest to the PNC Music Pavilion has an enjoyable and safe visit by tending to all needs of public safety and security as directed by management.
- Controlling and managing crowds, performing guest services functions. (i.e. Directing guests)