Highly efficient Customer Service Professional with experience in a wide range of administrative functions, staff management, and operational oversight to ensure exemplary customer service.
- Direct wide range of office procedures including administration, bookkeeping, customer service, scheduling, event planning, and special projects.
- Exceptional interpersonal and leadership skills, with the ability to build positive and productive office teams.
- Leverage outstanding organizational and analytical skills to evaluate and revise administrative processes and improve accuracy and efficiency.
- Outstanding communication skills to build rapport with clients and employees at lateral and executive levels.
- Proficient in Microsoft Office (Word, Excel, Access, Outlook, PowerPoint), QuickBooks, Quicken, Lotus 1-2-3, and Internet research and applications.