Crystal Randall

  • Charlotte NC

Summary

Approachable individual adept at working in diverse situations. Highly motivated individual with extensive marketing and customer service experience. Driven to exceed sale goals and build long-term relationships with customers. Delivers positive experiences through high-quality customer care. Patient and empathetic personnel with extensive background in conflict resolution with the ability to meet deadlines.

 

Work History

Work History
Nov 2014 - Present

Personal Assistant

Children's Party Plus, LLC
  • Research and contact potential clients with knowledge of what we can offer as a service for hire, while still maintaining and on going relationship with current accounts.
  • Help orchestrate and generate children events in the area.
  • Secured four major clients for the company while only have worked a total of 40 hours in two months. 
Nov 2014 - Present

Lead Product Specialist

Team Enterprises 
  • Promote and serve as an informative of Coors/Miller Lite products (Blue Moon, Steel Reserve, etc).
  • Maintain knowledge of the product and competing products, while keeping up with trends in the field to ensure the product's competitive position.
  • Report to the area project manager to determine the product's future direction through event recaps.
Jun 2009 - Present

Lead Brand Ambassador 

Convention Models and Talent
  • Create brand and new campaign awareness for well-known companies, such as Wild Turkey, American Honey, and Sinless Margarita mix through experenmential marketing.
  • Interact with the public through sampling and demos to engage and inform consumers of the brand while increasing sales at the event. 
  • Produce event recaps for each event. *Saw a 20% increase in bar sales since November 2014 for Wild Turkey campaign. 
Mar 2010 - Aug 2013

Lead Brand Ambassador

UMBRELLA GIRLS, USA 
  • Increased interest in motorsports through trade-show marketing, social media marketing, and promotional marketing for Harley Davidson and Continental Tires
  • Collected data as well as feedback from motorsport enthusiast.
  • Met NHRA survey goal of 30,000 surveys collected in one weekend.
Jul 2008 - Jun 2009

Telemarketer/ Sales Representative/Agent

Barbizon Modeling Career Center
  • Increased booking appointments by 15% through telemarketing.
  • Implemented training course for new talent.
  • Strong client relation that resulted in a 10% increase in enrollments.
Oct 2007 - Aug 2008

Director of Youth Ice Hockey 

Pineville Icehouse
  • Tripled the enrollments and increased the interest in hockey in one season by reformatting the hockey program, coaching staff, coaching material, as well as utilized social media outlets.
  • Continued an on going relationship with suppliers and staff personnel.
  • Proactively tracked and summarized the youth hockey budget creating a 60% increase in revenue for the rink.

Education

Education
Sep 2004 - May 2005

Business Administration 

Robert Morris College
  • Member of  RMC's Women's Ice Hockey Team
  • 3.0 GPA
Sep 2002 - May 2004

Communication Major with emphasis in media broadcasting

University of Wisconsin Steven's Point
  • Member of UWSP Women’s Ice Hockey Team
  • 3.0 GPA

Achievements 

  • 2004-2005 Robert Morris College: Member of RMC women's ice hockey 2005 ACC National Championship team. 
  • 2002-2004 University of WI- Stevens Point: Member of UWSP's women's ice hockey 2003 NCAA Silver Medal team. 
  • 2000-2001 USA Jr. National Goalkeepers Camp: Invite only camp for top female goaltenders in Ice hockey. Ranked 3rd best female goaltender in the USA by USA Olympic Committee. 
  • 2001 USA Women‘s Olympic Team: Trained with the USA Olympic team two weeks prior to the Olympic games in place of injured Sarah Tueting.