Skills Summary

  • Complete Software Development Life Cycle (SDLC) experience
  • Project Management processes and the usage of methodologies
  • Trained in Web Development & W3C Web Content Accessibility Guidelines
  • Trained in Decision Analysis and Reporting

About Me

I am a seasoned Project Manager who has worked for companys in the Government sector and in Private Industry. I started my career as a Technical Developer and have had the opportunity to grow into roles of leadership and management in which I have worked with different diverse groups of teams. My greatest strengths as a manager is the ability to strategize and manuever while maintaining a high level of trust with stakeholders. 

My work ethic is all about professionalism, integrity, punctuality, priority, leading by a good example and going above and beyond what is considered good.  I am dedicated to consistent progress and success.  I also would consider myself a hands-on hit the ground running type of person who needs little to no supervision.  Although I am flexible; my ideal environment would be to work in a team environment in which everyone has a part in a successful venture and also offers room for growth.  I take direction very well and I encourage constructive criticism.

I also work with a level of patience that enables me to work through any of the negative components of a project. Other experiences that I have had as a manager includes working on multiple projects at once and working on different types of projects which include infrastructure, technical/development and stand alone management. My 5 year goal is to work my way into a Program Management position or any other position where leadership is the key.

I am confident that I would be a great benefit to any company that requires hard work and committment and I look forward to being a part of a company that will allow me to share my expertise.  Thank you for your consideration.

Education

  • Future plans to become PMI certified - Future
  • Project Management Professional (PMP), Currently Acquiring - Current
  • Associates in Business Management (Applied Science) 6/2002
  • Certification in Web Development and Internet Programming - 1998

Professional Summary

  • 8 years of experience in Project Management.
  • Managed Web content, design and development of web sites and portals while meeting client requirements and timelines. 
  • Worked with external and internal clients to gather web requirements for projects in the SDLC/Technical, infrastructure and Web Development environments.
  • Demonstrated skills in developing business process documentation such as User requirements, SOWs and the Scope.
  • Experienced Project Management Processes, Strong knowledge and utilization of Software Development Life Cycle (SDLC).
  • Worked as a liaison between business units and development teams to gather and convey requirements and technical solutions to ensure quality completion.
  • Worked with teams applying the proper process in order to work through each phase of meeting requirement expectations.
  • Assisted in the providing the standards, process operations, policies, and methodologies for the project team to follow.
  • Experience in producing 508 compliant websites, applications and portals for internal and external website projects.
  • Participated in all test related activities which included user acceptance testing, executing test scripts, documenting test scenarios & plans, documented and tracking test results.
  • Tracked and documented release and change requests to ensure that all requests were implemented.
  • Developed Project Management Templates, Project Plans and Schedules and tracked and monitored project progress and resource utilization.
  • Ability to effectively and accurately capture meeting minutes, document and circulate the minutes to meeting to all business units including stakeholders.
  • Provide managerial support in tracking, monitoring, analyzing, and following up on all issues.
  • Performed risk management by assessing all critical paths, dependencies, timelines, work and duration and the documented resolutions of all incoming issues.
  • A proven understanding and experience in project planning, monitoring and control, and utilization of project management tools, such as MS-Project & MS-Visio.
  • Excellent verbal and written communication skills, flexible/adaptable, team oriented and self-starting.
  • Expert in Multi Tasking and working effectively in Global environments
  • Managed and worked with teams of various sizes.

Work History

Work History
Feb 2008 - Present

Web Project Manager

Nature Conservancy

The mission of The Nature Conservancy is to preserve the plants, animals and natural communities that represent the diversity of life on earth by protecting the lands and waters that they need to survive.

Role: Some of the major activities handled as a Web Project Manager are:

  • Develop and maintain work schedules and priorities.
  • Interact with business units to define and gather project requirements.
  • Identifies alternative solutions to unique technical issues.
  • Collaborates within an integrated team environment.
  • Lead team members through process and phases of meeting project requirements.
  • Provide support in producing Web Content and advice on technologies and standards.

Technology Environment:  (Backend) - Dot Net (Front-end) HTML, JavaScript, DHTML, CSS and MS Project.

Jun 2007 - Jan 2008

Project Manager

Washington Hospital Center (TekSystems)

This project was geared towards deploying and installing new computer systems and upgrading operating systems over a variety of hospitals. The tasks entailed old computer data capturing, new computer imaging and deployment between several hospitals. I lead a team of deploy techs and bench techs through each phase of this effort until the 2007 Computer Refresh was completed.

Role: Some of the major activities handled as a Project Manager are:

  • Managed the operational and administrative activities of the 2007 Computer Refresh.
  • Coordinated teams and evaluated technological alternatives to present to IT and business area managers.
  • Lead team of Bench, Deploy and Support Technicians to work on hardware upgrades and to provide technical support for trouble tickets.
  • Provided solutions, directed and/or implemented complex technical solutions.
  • Worked with business units to develop WBS documentation and initial project plan.
  • Developed evaluation parameters to create process enhancements.
  • Reviewed and recommended a policy of compliancy while assisting with the systems planning process.

Technology Environment:  Cerner Systems, Helpdesk / Ticketing, Infrastructure, Hardware, Technical Support.

Jan 2007 - May 2007

Project Manager

HighMark (Blue Cross Blue Shield)

This project was geared around building Web portals for different brands of medical insurance that are related to Highmark. These portals would include, 'Mybenefitplan.com', 'Silver Sneakers Plan', 'Freedom Blue plan', Medicare and several others.  My job was to help get these portals launched by following a methodology that will secure the entire process and meet the deployment deadline for these portals.

Role: Some of the major activities handled as a Project Manager were:

  • Created and executed project work plans after gathering, assessing and documenting all business unit requirements.
  • Identified resources needed and assigned individual responsibilities.
  • Managed day-to-day operational aspects of the project and scope.
  • Reviews deliverables prepared by team before passing to client.
  • Effectively applied a methodology to enforce project standards.
  • Prepared for engagement reviews and quality assurance procedures.
  • Minimized exposure and risk on project.
  • Programmed using JavaScript and CSS.
  • Ensured project documents are complete, current, and stored appropriately.
  • Collaborated with team to advise and offer task direction.

Technology Environment:  (Backend) - Dot Net and Oracle (Front-end) HTML, JavaScript, DHTML, XML, CSS, MS Project and Visio

Sep 2006 - Dec 2006

Project Manager / Infrastructure

Care First Blue Cross Blue Shield

This project entails the migration of new servers to replace 600 old servers and the installation and upgrading of the operating systems per district area.  This process assures removal of all servers that are over 4 years old and changing the operating system environment to Windows.  On this project, I managed all team members and worked alongside the Technical Coordinator, in order to guide them through all processes to project completion. The tasks included screening, hiring, performance tracking, work load assigning, training and mentoring.

Role: Some of the major activities handled as a Project Manager were:

  • Worked with business units to define project parameters
  • Provided assistance in assembling project team.
  • Aligning individuals to roles and responsibilities
  • Provided support in planning, scheduling, tracking and team mentoring
  • Identified appropriate resources
  • Ensures adherence to quality standards and project deliverables
  • Provided weekly project status on a regular basis
  • Kept open communication with functional managers

Technology Environment:  (Backend) - Java and Sequel (Front-end) HTML, JavaScript, CSS, MS Project and Excel.

Jan 2006 - Sep 2006

Technical Project Manager / SDLC

U.S. Postal Service (AP Computer Consultants)

The project involved developing an application called the IMD Management Tool.  This application was built as a large data application for the U.S. Postal Service which is an internal application.  This application holds data that only those authorized can access within the U.S. Postal Service. This project also required my expertise in SDLC (System Development Life Cycle) in which the methodology that I used was the Waterfall.

Role: Some of the major activities handled as a Technical Project Manager were:

  • Worked with the U.S. Postal Service to gather requirements and to provide the project scope.
  • Worked with developers, testers, technical writers and database administrators to flawlessly help them to work through each phase of the waterfall methodology.
  • Provided support in planning, scheduling, tracking, document control, status control and deployment of the IMD Management Tool.
  • Identified major milestones, critical paths, dependencies, and deliverable items.
  • Utilized Project Budget Manager to track all project labor costs, invoices, purchase orders and personnel.
  • Developed, maintained and updated Project schedules to comply with the original project plans utilizing the set Microsoft Project guidelines for deliverables.
  • Identified and managed stakeholder's expectations during all phases of the project System Development Lifecycle (SDLC).
  • Assured on-time / on budget delivery of the application tasks and deliverables.
  • Used the project schedule, in conjunction with the Software Development Plan (SDP), to track progress on projects.
  • Completed a full traceability matrix for all system documents.
  • Documented and distributed meeting minutes, tracked action items and recorded status of software configuration items.

Technology Environment:  (Backend) - C# and SQL (Front-end) HTML, JavaScript, CSS, MS Project, Excel, SourceSafe (version document control).

Nov 2004 - Dec 2005

Project Manager

USAC (Universal Services Administrative Company)

USAC administers the Universal Service Fund providing community's worldwide with affordable telecommunication services.  The fund is maintained through contributions made by telecommunication providers across the country and is disbursed based on four primary support programs which are High Cost, Rural Health Care, Low Income and Schools and Libraries.  On this project, I was responsible for a large website redesign that consisted of 1000 pages of content from those support programs.

Role: Some of the major activities handled as a Project Manager were:

  • Managed the redesigning of a 1000 page web site, including implementing a new look and feel.
  • Provided prototypes and lead the design and development of various systems (user interface, graphics, flash, and 508 Compliance).
  • Planned and organized work task in a systematic way which included setting deadlines and managing each phase of technical development.
  • Provided a project plan and led the development and implementation of the project goal, distributed work among team members and communicated progress to project stakeholders.
  • Provided quality assurance to ensure Section 508/WCAG compliance of client website.
  • Provided a usability checklist to ensure a stable navigational Web environment after manual user testing.

Technology Environment:  (Backend) - J2EE and Oracle (Front-end) HTML, JavaScript, DHTML, CSS, and MS Project.

Mar 2004 - Aug 2004

Technical Project Lead

Lockheed Martin

The requirement for this particular project was to build a web pilot portal for pilots.  This system was created in order for pilot's to be able to log into in order to check weather conditions, flight plans and routes, and flight statuses.  This system enabled pilots to determine if weather conditions were safe enough to fly either on their particular route or worldwide.  On this project, I managed team members which included; Developers, Q&A Testers, Technical Writers, DB Administrators and Web Content Managers. I was responsible for leading the team into a successful project completion.  My responsibilities included advising, mentoring, assigning task, performance rating, monitoring and reporting.

Role: Some of the major activities handled as a Technical Lead were:

  • Clarified goals and objectives by collecting requirements and performing a requirement analysis.
  • Responsible for usability and the look and feel of the interface of the Web Pilot Portal.
  • Involved in designing and documenting the system solution.
  • Resolved technical issues as assigned through the maintenance process.
  • Provided project documentation and version control during various stages of the project.
  • Contributed to recommendations on how the company can best exploit web and other related technologies.
  • Ultimate over seer of site and content development for the Web Pilot Portal.

Technologies:  (Backend) - Dot Net and Sequel (Front-end) XHTML, JavaScript, Visual Studio and Documentum.

Feb 2003 - Nov 2003

Project Lead Web Developer

International Monetary Fund

The IMF is an organization of 184 countries, working to foster global monetary cooperation, secure financial stability, facilitate international trade, promote high employment and sustainable economic growth, and reduce poverty.  On this project, I managed developers to redesign and modify existing applications and Websites. I followed the project and work flow to its completion. My responsibilities included advising, analyzing, assigning, monitoring progress and individual status tracking.

Role: Some of the major activities handled as a Lead Web Designer were:

  • Developed and maintained plan for organizations internet presentation based on management priorities, policy directions, and goals.
  • Assessed new standards, technologies and trends, and formulated strategies for the rebuilding of several IMF sites.
  • Provided prototypes and web content for several IMF corporate websites.
  • Assisted in updating and launching three other sites related to the IMF.

Technologies:  (Backend) - ASP.Net and Sequel (Front-end) HTML, JavaScript, CSS and MS Dreamweaver

Feb 2002 - Dec 2002

Project Manager

Department of Agriculture

The Department of Agriculture is a government agency whose project was geared towards building an application that will give government officials access to the directives as they change and as they come in.  The goal was to build an application that would support the Department of Agriculture's large database and the data covering every division.

Role: Some of the major activities handled as a Project Manager were:

  • Assisted in creating a project plan to launch the business into full operation.
  • Analyzed the Scope to estimate cost in order to stay within the projects budget.
  • Worked with divisional groups to solidify working relationships and gather project requirements.
  • Tracked, mentored, and lead a team of 9 developers in order to meet the specific requirements.
  • Involved in the design and maintenance of the government directives application.
  • Provided quality assurance and version control for all documentation.
  • Provided weekly status reports.

Technologies:  (Backend) - ASP.Net, Oracle, MS Project, and Excel

Jan 2001 - Jan 2002

Lead Project Web Developer

Michael D. Joyce Associates / Fannie Mae

This project consisted of the development of the Fannie Mae CORE System in which those affiliated whom held accounts through many of Fannie Maes Mortgage Loan services would have access to their accounts and payment statuses online.  This application was built as a membership based application in which you would have to have an account in order to access your specific account information.  This application proved to be very popular to its current members.  This project involved mentoring teams, assigning tasks, following all processes

Role: Some of the major activities handled as a Project Manager are:

  • Assisted in creating a project plan to launch the business into full operation.
  • Tracked, mentored, and lead a team of 20 developers in order to meet the specific requirements.
  • Applied the Waterfall methodology in order to secure stable system development processes.
  • Analyzed the Scope to estimate cost in order to stay within the projects budget.
  • Involved in designing and documenting the system structure.
  • Provided quality assurance and version control for all documentation utilizing the Source Safe application.
  • Provided weekly status reports and monitored issues log in order to provide risk solutions.

Technologies:  (Backend) - Java and Oracle (Front-end) XHTML, JavaScript, CSS and Dreamweaver

Mar 1998 - Dec 2000

Assistant Technical Project Manager

Innolog Corporation

This position allowed me the opportunity to be a part of the company's large site rebuild in which I was the leader of a team of Back-end and Front-end developers, Usability Testers and Data Architecture.  I also served as the liaison between the departments and the development team which included gathering requirements.

Role: Some of the major activities handled as a Project Manager are:

  • Coordinated assignments while providing direction to Agency technical and development staff 
  • Provided planning, administrative and other support to the agency's community advisory directors and to the agency.
  • Assisted in the development and implementation of programs to achieve the agency's implementation goals for project area.
  • Participated in the development of the design guidelines as well as other related assigned duties.

Technologies used:  ASP, HTML, JavaScript, Dreamweaver, and Adobe Photoshop.

Apr 1997 - Jan 1998

Lead Content Manager

Army National Guard

The Army National guard gave me the opportunity to work in an environment that had an established military compliancy that had to be followed. My duties were to take this project from conception through each phase to meet the goals of each department.  This project was in relations to Web Content Management for these various departments. I provided leadership in order to keep the project on the right track while working with the development team through each phase of the project.  The end result was to ensure that each department was satisfied with their new content and the process which would be set in place to continue to make sure that updates are immediately and accurate.

Role: Some of the major activities handled as a Project Manager are:

  • Utilized lead management practices to gather project objectives.
  • Managed ongoing Web projects and day-to-day content updates.
  • Assigned Web project priorities for internal team members.
  • Ensured that materials produced are legally compliant
  • Work collaboratively with cross the board development teams and designers to produce high quality materials that meet department goals.

Technologies used:  HTML, JavaScript, CSS, PHP, Star Safe (web content management tool), Dreamweaver and Adobe Photoshop.

Skills

Skills

Management Skills

MY SPECIFIC DUTIES AS A PROJECT MANAGER: Monitoring Tracking Facilitating Reporting Documentation and Version Control Meeting Minutes Mentoring Advising Communicating Collaborations Follow-up Presentations Updating Process Improvement Analyzing Customer Relationship Management (CRM) Being the Liaison   Notation: I am available for travel 25 to 50 % I am open for relocation for the right opportunity I am available to work remotely I am flexible with any start date The best way to contact me is by email    

Web Development and Content Management

MY TECHNICAL PROGRAMMING LANGUAGES: HTML XHTML CSS JavaScript XML ENVIRONMENTS WORKED IN: DOTNET ASP J2EE JAVA APPLICATIONS USED: Visual Studio DreamWeaver Adobe Suite MS Visio MS Project Macromedia Flash Excel Powerpoint Presentations CONTENT MANAGEMENT SYSTEMS: Interwoven Teamsite Shark Rainman Star Safe DreamWeaver Visual Studio OTHER EXPERIENCES: Web Development Life Cycle (WDLC) 508 Compliancy New Media GUI (Graphic User Interface) Data Integration and Testing  

Project Management Life Cycle (PMLC)

I have had the opportunity to work through the lifecycles of various types of projects. The PMLC was the back end methodology that I would use in a developmental environment.  Listed below is a list of my experiences in each phase of the PMLC:   PHASE 1: Project Initiation Created Business Cases to identify the need and usage of the product or service. Conducted feasibility studys to determine project worthiness Created the project charters to identify the project vision, scope, objectives and implementation strategy Worked with vendors to supply proper resources. Conducted phase review PHASE 2: Project Planning (plans provided below) Project Plan Resource Management Dashboard Risk Management Plan Project Management Dashboard Work Break Down Structure (WBS) Statement of Work (SOW) Conducted phase review PHASE 3: Project Execution In this phase I would use all of the management controls based on the management planse in phase 2. I would also implement the methodology that better suits the development of the product or service in this phase.  The methodologys I have used in this phase include the System Development Lifecycle (SDLC), the Web Development Life Cycle (WDLC)and the Waterfall. Conducted phase review PHASE 4: Project Close-out Conducted thorough phase review for all phases Indentified all outstanding deliverables and completed them Identified project completion criteria Prepared all documenation and deliverables to be handed off to the business owners or stakeholders Close out all contractand vender agreements Conducted frequent follow ups and maintenance