• Aurora CO

Cristine Englis

Student 

Work History

Work History

Beauty Advisor

Apr 2015 - Aug 2015
Ulta Beauty Cosmetics


• Maintain and cultivate meaningful professional relationships with existing customers.

• Greet and assist customers as they arrive at the establishment.

• Provide clients with information on products of choice and demonstrate features.

• Check quantities of items on shelves and ensure that shelves are stocked properly.

• Ensure cleanliness and tidiness of shelves and other displays.

• Assist customers in making purchase decisions and make sure that payment procedures are expedited.

• Provide customers with information regarding after sales services and warrantees.

• Inform customers of product promotions on the sales floor with an aim to boost sales.

• Act as a representative of the company at trade shows and exhibitions.

• Indulge in sales training activities.

• Resolve customers’ complaints by forwarding issues to superiors.

• Enter data and customer information into company software.

• Ensure that every sales initiative is taken keeping best retail sales practices in mind.

Cashier

Jul 2013 - Nov 2014
Chinese's Kitchen

• Greet customers and communicate with them with a view to determine their orders.

• Take customers’ orders and punch them into the restaurant order database.

• Ensure that correct order has been punched in.

• Provide customers with information on daily specials and discount deals.

• Inform customers of their bill and ask if they will pay in cash or through credit card.

• Take payments and tender change.

• Process credit card payments and ensure that customers sign counter slips.

• Make sure that credit cards are returned to customers once they have been successfully swiped.

• Relay customers’ orders to the kitchen and ensure that each order is expedited.

• Assist counter staff in packing ready orders and handing them to customers.

• Ensure that the counter area is kept clean and organized at all times.

• Service customers’ requests and complaints and make sure that any serious complaint is brought to the notice of the restaurant manager.

• Restock workstation with supplies and ensure that any item not in stock is communicated to the manager.

• Tally cash at the end of each shift and handle discrepancies according to company policies.

• Ensure that sufficient change has been procured from the bank prior to shift.

• Create and maintain cash reports at the end of each day.

Waitress

Apr 2014 - Nov 2014
Razzoo's Cajun Cafe

• Arrange tables for meals, sets up silver ware and napkins as per restaurant protocol.
• Greets and present guests with a menu card.
• Make polite and informed recommendations for various courses and combinations if needed to assist in menu selection.
• Take order from the guest and informs regarding serving time.
• Relay orders to the kitchen.
• Serves drinks from the bar as ordered.
• Serve warm and ready meals.
• Prepare bills/ checks after calculating the same.
• Accept payment form the guests and produce change.
• Process visa card payments.
• Keep the service area stocked with supplies.
• Help out in the kitchen as and when needed.
• Pack meals for take away orders and heat the same in the microwave as and when needed.
• Furnish guests with information about the locality if needed.
• Write order slips and feed the same into the computerized ordering software for posting in the kitchen.

Education

Education

Associates of Arts 

Jan 2015 - May 2016
Community College of Denver

Graduation date: May 2016.

Associates of Arts

Aug 2013 - Jun 2014
Central Texas Community College

High School Dipolma

Aug 2012 - Jun 2013
Lansing High School

Skills

Skills

• Ability to follow instructions and fulfill orders rapidly.

• Dependable and reliable – Able to work efficiently without supervision.

• Outstanding customer service skills.

• Possess high level of accuracy and attention to detail.

• Able to work efficiently in a team