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Cristina Mendoza-Sanchez

Customer Service - Bilingual

Work experience

Aug 2010Present

Customer Service

T-Mobile USA

Inbound Bilingual Customer Service Calls 

Inbound Bilingual Retention Representative

Average Call Handle time of around 3 Minutes and 50 Seconds

Feb 2010Sep 2010

Server/Cashier

Calico

Served the general public. I handled the ordering, receiving and delivery of the customers order.

I also handled the cashing out of tickets for our customers.

I also helped with cleaning and presentation of my work area.

Jan 2010Jul 2010

Server

Mario's Pizza

Seated customers and took their food orders.

Handled service in between which could consist of refills, side orders, and condiment requests.

Cashed customers out when their needs were fulfilled.

Helped maintain the cleanliness and presentation of the business for future customers.

Jan 2009Jan 2010

Server/Cashier/Line Worker

Golden Corral

I handled multiple positions as needed for day to day routines.

I was a cashier on certain days, where I would take orders, get drinks and cash customers out.

I would also work as a Server and would take care of customers drink refills, side requests and seating needs.

I would also be a Line Worker, which I would replenish food on the line and maintain restaurant cleanliness.

Education

20052007

High School Diploma

Independence High School

References

Tony Burkley    - 505-450-5614

Darrel Yontz     - 505-359-8528

Olga Mendoza - 505-702-5337