Cristabelle Mellanie B. Moraleda

  • Putik Marcos Drive Caputatan Zamboanga City Philippines
Cristabelle Mellanie B. Moraleda

Admin Staff/Customer Support

Summary

Exceptionally detailed,organized, and highly accurate business professional with the unique ability to manage multiple tasks simultaneously. Deliver outstanding results leading to increased level of responsibility and recognition.Well -developed interpersonal communication skills to work effectively with people.

Work History

Work History
Jun 2015 - Jan 2016

Sales Supervisor

Resha's Treasures Boutique

Assists customers with their demands and suggestions

Gives instructions to employees, lead and motivate subordinates, solve routine daily problems


Oct 2011 - Jun 2014

Customer Service Professional II

Stream Global Services

responded to inquiry customer calls, quickly accessing the customers’ needs and problems in order to deliver an ideal solution.

 Performed online trouble-shooting; identified problems, gave technical advice, filed service requests and followed up on scheduling.

  • Answered as many as 60 calls a day from angry customers regarding missed shipments,employed a calm and professional manner to resolve concerns and guaranteed them delivery as soon as possible.
  • Became a chat and email support (nonvoice).
Jan 2010 - Dec 2010

Specialist-Sales Supervisor

Lego J Graphics Accessories and Sticker
  • Assists store employees with their work dessiminates tasks work and orders to employees assists customer with  their demands,suggestions and complaints.
  • Communicate with the manager regarding sales,employees and other matters.
Sep 2003 - Jun 2009

Admin staff

Fortune Star Lending Investor Incorporated
  •  Applied superior levels of details and office management capabilities to manage payroll, supplies, and all other duties related to office administration.
  • Provided exeptional client service and ensured clients' needs were met during office visits. 
Apr 2001 - May 2002

Data encoder 

Air Materiel Wings Savings and Loan association 
  • Keeps clients files updated and records loan applications, encodes payments and assists clients.

Education

Education
Jun 1994 - 1999

B.S. Management Information Systems(4th year undergrad)

Ateneo de Zamboanga University

La purisima st. Zamboanga City 

1990 - 1994

Secondary

Secondary-Pilar College

RT  lim boulevard Zamboanga City

Elementary (1990)

Zamboanga West Central School

Carmen St., Zamboanga City



Skills

Skills

Microsoft word, Excel

I was commended on customer satisfaction, attendance, quality and loyalty. I can definitely work hard in learning all that i can do to improve my skills