Professional Affiliations, Other Education, Recognition and Awards

·Member of BOMA, CCIM Institute, IREM, NAR and US Green Building Council (USGBC)

·BOMA Sustainability Committee, Transportation Sub-Committee, Vice-Chair

·      Building Owners and Managers Association (BOMA) International TOBY Award Judge   

·     Certified Commercial Investment Member (CCIM), Designee

·Real Property Administrator (RPA) - Building Owners and Managers Institute (BOMI), Designee

·     CBRE Asset Services – Commercial Office Team of the Year Award, Recipient  

·      SLU Chamber of Commerce - Charter Executive Board Member / Treasurer 

·Leadership in Energy and Environmental Design (LEED AP),Accredited Professional

·      Puget Sound Business Journal, People on the Move - Spotlight

Summary

Accomplished commercial real estate professional offering 18 years of experience in leadership, negotiations and business strategy.Collaborative and personable communicator with a proven record of delivering value in a fast-paced environment.Detailed analyst committed to achieving results by positively impacting the bottom line.Industry experience and professional strengths include:

  • Asset Management 
  • Real Estate Operations
  • Green / Sustainable Practices
  • Financial Performance
  • Budgeting and Forecasting
  • 1st & 3rd Party Management
  • Multi-site Management 
  • Contracts and Procurement
  • Mixed-use Portfolio Management

Work History

Work History
2011 - Present

Director, Real Estate Management Services

Colliers International

Reporting to Singapore Managing Director, responsible for the business development of asset management services, focusing on the delivery of a comprehensive and strategic approach in managing owners’ real estate investments.My objective is to partner with each client in maximising asset value by understanding market demographics, ownership goals, and short-term / long-term plans for the asset(s). In working closely with building owners I build strategies that achieve cost efficiencies and improve tenant retention, ultimately enhancing the value of their real estate investment.   

2010 - 2011

Consultancy Gratis

CB Richard Ellis - Asset Services

Performed assessment of providing 3rd-party consultancy / management services to commercial property owners in the Taipei market to include a SWOT analysis, competitor mapping and summary outline to assist in growing market share. 

2008 - 2010

Senior Real Estate Manager - Vulcan Account

CB Richard Ellis - Asset Services

Reported to Account Manager / Associate Director and worked directly with client's Director of Asset Management, Real Estate. Provided third-party management oversight of key assets owned by Vulcan, Inc. (Microsoft co-founder, Paul G Allen's company) during the owner's urban re-development of 60 acres in downtown Seattle, helping promote a triple bottom line philosophy via sustainable operations, civic involvement and by increasing the value of real assets. More specifically, served in a senior management capacity of the role described below.

2004 - 2008

Real Estate Manager - Vulcan Account

Trammell Crow Company (acquired by CBRE in 2007)

Asset Management: Provided management oversight of prime assets owned by Microsoft co-founder, Paul G Allen's company, promoting a “triple bottom line” approach via sustainable operations, civic involvement and increasing the value of 40 downtown properties within a 60-acre, urban portfolio.Developedand executed asset strategies to include 5-year capital expenditure / annual business plans resulting in optimization of NOI and enhancement of asset values.

·      Awarded CBRE-Seattle Asset Services – Commercial Office Team of the Year Award - 2007. 

·      Represented client’s interests in over $100MM of tenant improvement, capex and demolition projects.

·      Developed and oversaw budgets for 17 business units, beating controllable expenses between 9% and11%.

·      Over last four years, consistently exceeded budgeted NOI by an average of 9% across managed asset group. 

·      Teamed with transaction manager in 100+ leasing transactions and familiar with full-cycle leasing process.

Commercial RE Management: Oversaw $7.5MM operating budget for 1.1 MM sf of a diversified 3MM sf portfolio of commercial office, restaurant, retail, bio-tech / lab and company headquarters’ space.  Directed a team of property professionals and partnered with suppliers in pro-active management of a mixed-use portfolio with $21MM in annual revenues, including tenants: Microsoft, Starbucks, JP Morgan Chase, and Group Health Cooperative.

·      Saved a 6 year cumulative $300,000 through negotiation of vendor pricing and oversight of dozens of RFPs.

·      Partnered w/ client’s construction team, transitioning over 20 properties between operations & development.

·      Provided client operational review and comment on 1.7 MM sf, multi-block, Amazon.com, build-to-suit project.

·      In 2010, assisted Account Manager in a portfolio-wide security services RFP, saving an additional $200,000.

Sustainable - Green Operations: Selected among peers to open a 320,000 sq ft LEED Gold project and NAIOP-Washington’s Best Sustainable Development of the Year, in 2007.  Praised by client, “One of the smoothest openings…ever!”  Ensured seamless transition from development to operations by involvement from early design to pre-completion to final hand off, including commissioning, warranty management and building occupation forward.

·      Oversaw successful pursuit of quick-payback, energy rebate programs reducing utility spend by over 30%. 

·      Drove accomplishment of ENERGY STAR certification for two Seattle buildings, scoring an 88 and 91/100. 

·      Reduced landfill contribution by half and cut hauling costs a third with early promotion of compost program.

2000 - 2003

Asset Management Specialist

Shurgard Storage Centers, Inc. - HQ

Reported to Director of Asset Management.  Analyzed pro-forma models and helped provide monthly recommendations on real estate acquisitions, joint-venture market expansion and new developments including projection of cash-flow, valuation forecasting and financial modeling on dozens of $5MM to $10MM developments across multiple domestic markets.

·National Shurgard Values Award – “Action” Value, Nominee.

·Collaborated with vendor to re-engineer #1 retail product while also reducing costs by over 25%.

·Developed and monitored $12MM annual capital budget plan for REIT assets across 30 different states.

·Authored 90-pg Vendor Reference Manual to market Preferred Partner® Management Services Program.

·Managed national procurement program of a 40 million sq ft REIT portfolio holding nearly $2B in assets.

1998 - 2000

Operations Team Leader, Property / Facility Management

Shurgard Storage Centers, Inc. - Field Operations

Reported to District Manager.  Led a team in management of a quarter million sq ft portfolio including storage, retail, warehouse and office space.Championed teams in exceeding NOI goals by increasing revenue and controlling expenses.Coached managers in entity level accounting, lease negotiations, annual opex budgeting, risk management, contract compliance, monthly profit & loss reporting, tendering requests for proposal, and monitoring of competition.

·District Award “Highest Achievement Target Buster”, Recipient - Increased NOI by 28%.

·Doubled annual revenues as sole manager of 590-unit, joint-venture property in just eight months.

·Leased up ~900-unit “opportunity” asset increasing occupancy from 76% to over 90% in only six months.

1992 - 1997

Operations Manager / Investigator

Condor International, Inc. / NW Corporate Protection, Inc.

Reported to company president.  Maintained sole management and P&L responsibility for the intelligence unit of one of Chicago’s largest full-service investigative agencies serving insurance companies and law firms throughout the tri-state area.Performed field surveillance, conducted insurance claim subrogation, fraud investigation, service-of-process and skip-tracing services.

·Member, Association of Financial Crimes Investigators.

·Developed Standard Operating Policies - Training Manual and produced interdepartmental training video.

·Increased revenues by 40% in only 3 years by expanding customer base and increasing client assignments.

Education

Education
2000 - 2003

MBA

Seattle University, Albers School of Business
  • Dean's List
  • Don Lusk Beacon for Learning Scholarship, Recipient
  • 2003 International Study Abroad Tour - Italy
  • 2004 Seattle University Entrepreneurship Business Plan Competition, Finalist
    • - 2nd Runner-up Overall
    • - 2-minute Elevator Pitch Winner
  • 2004 University of Washington Business Plan Competition, Participant
1986 - 1991

BA

Bowling Green State University

  • Delta Tau Delta Fraternity
  • Inter-fraternity Council (IFC) Chairman
  • Internship - Wood County Public Defender's Office, Investigator
  • Security detail at President Ronald Reagan's 1988 campus visit
1985 - 1986

Diploma

St. Edward High School

Skills

Skills

Multi-site Management

Networking / Relationship Building

Business / Financial Analysis

Problem Solving

Sustainable Operations

Strategy Planning & Execution

Project Management / Capital Works

Value Enhancement

Implementing Cost Saving Initiatives

Budgeting & Forecasting

Mixed-use Portfolio Management

Team Development / Leadership

Real Estate Investment Analysis

Contract Negotiations

Asset Management

Craig's Reading Log

Certifications

Certifications
2009 - Present

CCIM

CCIM Institute
2008 - Present

RPA

BOMI
2006 - Present

LEED BD+C

GBCI