CCNP R&S (CSCO12301784)
ITIL Foundation v3
As a Network Specialist for Verizon Business’ Global Managed Customer Networks and Services Group, I am responsible for assessing chronic network problems for the customer’s network. I am responsible for monitoring the network performance and security to ensure that network operations meets Service Level Agreement for performance, security and availability. Support, maintenance, development and troubleshooting of the operational network infrastructure and related components.
Responsible for the release, control and validation of high risk maintenance on a global network with over 2000 network devices. Assisted with the design, implementation and maintenance of a Cisco infrastructure for the Service Provider Customer Edge and Service Provider Core networks. Monitored the network performance after change requests were completed to ensure that network operations meets the business requirements at or above Service Level Agreements for performance, security and availability. Support, maintenance, development and troubleshooting of the operational infrastructure and related components.
Engineering Sourced Change
Planning Sourced Change
As an Implementation Engineer for the Global Data Network Operations group, my responsibilities included the acceptance testing and quality assurance f all new core routers on a multi-vendor global MPLS network. Was also responsible for testing new OC12, OC48 and 10 Gig circuits for the MPLS network.