IT Operations Analyst II
- Monitor network devices via CA Spectrum to ensure stable, dependable services across multiple platforms such as WAN connectivity.
- Performed comprehensive network analysis via CA Performance Center to track performance of routers, switches and other SNMP-enabled devices.
- Troubleshoot wireless connectivity throughout all ADP offices via Cisco Prime Infrastructure.
- Add, Change and Delete DHCP/DNS entries via Infoblox for internal and/or external users.