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IT Operations Specialist II

Summary

Detail-oriented and versatile network professional with a methodical approach to maintaining network infrastructure.  Efficient at installing, configuring, administering, upgrading, and maintaining complex Cisco network switches, routers, and other network peripherals.

Work History

October 2013Present

IT Operations Specialist II

ADP
  • Monitor network devices via CA Spectrum to ensure stable, dependable services across multiple platforms such as WAN connectivity.
  • Performed comprehensive network analysis via CA Performance Center to track performance of routers, switches and other SNMP-enabled devices.
  • Troubleshoot wireless connectivity throughout all ADP offices via Cisco Prime Infrastructure.
  • Add, Change and Delete DHCP/DNS entries via Infoblox for internal and/or external users.
April 2015September 2015

Network Administrator| Independent Contractor

Covanta
  • Maintained various network devices in the Covanta Data Center such as: Cisco 2900 Series routers, Cisco 3560 Series switches and Blue Coat ProxySG appliances to ensure optimal network performance and availability.
  • Evaluated Covanta network health through performance analysis; executed performance tuning, when necessary.
  • Configured and installed F5 Big-IP 2000 Series application delivery controllers to improve web application performance throughout the Covanta network.
  • Organized and re-wired IDF closets and Covanta Data Center; created spreadsheet for accurate record of wall jacks, patch panels and switch ports.
May 2012September 2013

Network Analyst

Fiserv
  • Provided network support to peer teams (network engineering, perimeter security, data center operations) to identify, isolate and apply corrective action(s) to network infrastructure.
  • Monitored network devices and other SNMP alerts via CA Spectrum.
  • Performed comprehensive network analysis via CA Performance Center to track performance of routers, switches and other SNMP-enabled devices.
  • Executed detailed packet analysis via Wireshark to diagnose server issues.

Education

20082012

Bachelor of Science (B.S.), Network & Communications Management

DeVry University

Professional Certifications