Charles Parks Jr.

Charles Parks Jr.

Work History

Work History
Jan 2014 - Present

Distribution Operator

AT&T

Assigned to the Active Bin Department.  

Selection - Select material from designated area according to product ticket and I.N.  Place product and ticket in boxes.  Send boxes down the conveyor.

Packer - Receive boxes filled with material from conveyor to packing station. Check and make sure material matches ticket.  Seal boxes and send packaged box down another conveyor. 

Replenishment - Wand out material, open the boxes and place material to the designated area for selectors.

Jan 2014 - Apr 2014

Customer Service Representatives

Alliance Icommunications

Calling local businesses and consumers from their state to help collect donations for charities and non profit organizations.

Apr 2011 - Oct 2013

Phone Survey Representative

Press Ganey

Conduct healthcare telephone surveys, accurately coding responses, and entering/rating verbatim comments.

Mar 2009 - Feb 2011

Data Entry Clerk

Data Processing Consulting and Services (DPC&S)

Process donor forms into database, collect all donor forms and file forms to warehouse, order requested products from donors, store data batches into specific boxes, and maintain storage area.

Jul 2008 - Feb 2009

Claims Analyst II

Bank of America

This was a contracted position assigned to me through "Rose International Temp Agency".  I utilized systematic form to request live checks for processing on customer initiated claims, review incoming claims and route to proper workbaskets for timely resolution, attached electronic documents to claims to assist with research and resolution, sort incoming live checks for processing, reviewed returned mail for address verification, and worked on additional projects within the ATM Claims department.

Dec 2007 - Jul 2008

Document Analyst

Encore Discovery

Enter legal documents from lawyers into proper database system, and worked on assigned special sases within the operations department.

Jun 2002 - Nov 2007

Data Entry Clerk

Press Ganey

Enter hospital survey rating scale into database at a minimum rate of 60 surveys an hour.

Education

Education
Aug 1993 - Aug 1997

High School Diploma

LaSalle High School

Skills

Skills

Forklift Driver

Trained to use a sit down forklift, a reach truck forklift and an order picker forklift.

Computer Skills

Type 55 wpm, type 11,000 keystrokes for numeric data entry, and type over 10,000 keystrokes for alph-numeric data entry.