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Namreen Thind


To attain higher level in career by professionally completing the challenging responsibilities in the organisation and to contribute towards the organisation's objective and success.

Work experience

Jan 2016Feb 2016

Customer Service Representative

Home of Cricket
  • Attract potential customers by answering product and service questions; suggesting information about other products and services.
  • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Build sustainable relationships of trust through open and interactive communication.
  • Identify and assess customers’ needs to achieve satisfaction.
  • Inform customer of deals and promotions.
  • Collect payment.
Jun 2015Dec 2015

Sales Representative

  • Promote/sell orders from existing and prospective customers through a relationship-based approach.
  • Demonstrate products and services to existing/potential customers and assists them in selecting those best suited to their needs.
  • Pack pizzas and related products.
  • Collect cash and coupons from customers and receive signature with necessary verification of ID from credit card account.
  • Keep record of information and documents.
  • Collect payment of delivered pizzas.
  • Prepare number of products, wash dishes, operate pizza oven,sweep floors, carry out closing tasks per company standards.


Jan 2016Present

Certificate IV in Accountancy

Acumen institute of further education 
Mar 2014Apr 2015

High School

Specialisation in Commerce


  • Teamwork
  • Quick Learning
  • Priorities and time management skills
  • Ability to approach customers/client queries with compassion, friendliness and a high level of professionalism
  • Ability to communicate effectively with wide range of customers
  • Good focus and attention to detail
  • Written and verbal communication skills