Laura Cox

Laura Cox


An intermediate-level position in administrative support or customer relations.



Customer Service/Sales

An active listener with strong interpersonal skills. Strive to understand client needs and provide exceptional results. 


Proficient in Excel, Word, PowerPoint, OutLook, InDesign and internet applications; able to learn new programs.

Work History

Work History
Oct 2013 - Present


Trane Global Parts

As a Temporary employee I would process daily calls/emails from customers requesting availability/dimensions and/or expediting the particular order; by working with vendors on requests and maintaining status reports for customers as needed.

Dec 2010 - May 2013

Customer Services/Sales Representative


Answered incoming calls from Customers from all over the country, to start service, need a breakdown of their billing statement, or simply had general questions on their package, phone, or products. Throughout my time with the company I did achieve sales awards for outstanding sales/quality performance on many occasions. 

Sep 2002 - Apr 2010

Shipping/Office Manager

Hydraulic & Pneumatic Services INC.

Daily tasks included but not limited too, managing the flow of incoming/outgoing repaired valves, motors, and pumps. Created purchase orders, accounted for ordered parts, accounted for inventory of necessary stock.

Feb 2006 - Sep 2006

Customer Service

Home Depot

Processed all needed transactions, handled customer flow, and accounted for all earnings. Assisted with maintaining appearance of the store, instructed customers on the (How To's) of basic and advanced landscaping, gardening, and upkeep of their yard.


Oct 2006 - Sep 2008

Bachelor of Science

FullSail University



David Nalley

Former Employer 8 plus years.

Keri Ragner

Former floor supervisor over 2 years.

Anthony Roh

Former colleague at CenturyLink, working relationship for over three years.