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My diversity of experience incorporates operations, budgeting, information systems, and corporate infrastructure redesign within a variety of business models. I have consulted with companies that include Pfizer, CIGNA, the State of Connecticut's Office of the Chief State's Attorney, and Yale University. My expertise is in program & project management, business process redesign, organization transformation, financial control, and systems integration.

Work experience

Jan 2005Present

Vice President, Consulting

Elenicorp, Inc.
Successor corporation to Milford Management Group, Inc.
Jan 2005May 2009

Vice President, Consulting

Milford Mgmt. Group, Inc.
Management Consulting; Program Management Office Creation: Senior Project Management - Pharmaceutical, Insurance, Healthcare Organizations; Government; Public Safety: Higher Education
Aug 2008Apr 2009

Senior Project Manager (Consultant)

CIGNA Healthcare
Consulting assignment within the CIGNA Billing, Banking, and Reimbursements Applications Solution Group, managing as many as 14 projects and/or workstreams through full SDLC.
Jan 2008May 2008

Senior Program Manager (Consultant)

Yale University, Office of Business Transformation, (New Haven, CT) Senior Program Manager, Office of Sponsored Research Administration Six month assignment to direct design phase of a long-term implementation. Establish project goals/objectives; challenge solution design to optimize delivery. • Managed the vendor selection process and response to RFP. Developed detailed budget • Define a business model for further development and Implementation planning • Develop to-be business designs and identify enabling technologies where appropriate • Manage interim key deliverables, project progress, risks and variances • Present project recommendations and supporting communications; conduct Design Phase project communications planning • Direct the week-to-week activities of the project team • Facilitate alignment and linkages with other projects • Define the implementation roadmap for realizing the Future State
Jul 2007Oct 2007

Sr. Project Manager (Consultant)

State of Connecticut
State of Connecticut, Division of Criminal Justice Office of the Chief State’s Attorney (Rocky Hill, CT) Senior Project Manager Short-term contract assignment as Senior Project Manager, responsible for the preparation of requirements documents for an enterprise-wide procurement and implementation of a Legal Case Management System. The effort was in support of a two-phased project to develop a browser-based case management application for statewide adult criminal prosecutions. Funding for Phase Two anticipated in FY 2009. • Conducted JAD sessions with appropriate agency legal staff in an effort to document policies, procedures, business workflow, and metrics • Prepared Phase One deliverables, to include current- and future-state documentation, systems requirements, and draft RFP for implementation.
May 2006Jun 2007

Senior Project Manager (Consultant)

Contract assignment as Senior Program Manager for the strategic planning and implementation of global healthcare delivery systems. Managed design and implementation process for enterprise systems for content management, data management, strategic initiatives, and web-based portals for CIGNA members and providers. Project-managed several Service Oriented Architecture (SOA) projects in collaboration with IBM strategic partners. • Collaborated with Sr. Director to establish Program Management Office for $723 million in contracts. • Managed Governance, Issues, Risks, Escalation, Milestone and Deliverable structures for the PMO overseeing 14 projects totaling in excess of $400 million. • Recommended, developed and updated strategic long-range plans to support global strategic initiatives; developed and managed project budgets for Enterprise programs.
Jan 2005Apr 2006

Senior Program Manager (Consultant)

Pfizer, Inc.
Key customers included senior leaders in the Research and Development drug discovery business line, Section Chiefs and Associate Chairs. Key business partners included Global and Local project team management. Under the guidance of the Executive Director, Neurology: • Assisted in the design and maintained the implementation plan which included selecting and monitoring key metrics with which to evaluate progress and goal achievement; identifying internal resource needs (capital, expense, FTEs, software); facilitating and moderating Governance Team meetings. • Supported six drug discovery business line project teams. • Managed capital and expense budgets for Executive Director review. • Coordinated timing of all projects so as to level demand on allied groups. • Provided leadership and delivered status reports at the Pfizer Global level for collection of metrics as part of ad hoc committee on metrics. • Monitored fiscal integrity of research activities in pilot program and initiated improvements when necessary.
Jun 2004Jan 2005

Vice President, Consulting

Gartner, Inc.
Senior consultant assigned to the New York City 911 Emergency Communications Transformation Program, a $1.3 billion complete organization transformation and reconstruction of all Police, Fire, and Emergency Medical Service communications call-receiving and dispatching functions, systems, and facilities. Performed independent verification and validation, quality assurance, fiscal and project management advisory services for the Application Systems and Organization Transformation tracks, including strategic planning and change management. • Participated in the strategic planning activities that resulted in schedule formulation for all tracks moving forward, including Communications, Facilities, Applications, and Organization Transformation. • Recommended tactical approach for change management strategies affecting the communications and dispatch operations of the New York City Police Department, Fire Department, and EMS.


City of New York, Administration for Children's Services
Jan 1999May 2002

Director, Financial Systems

Responsible for core business applications; accounts payable/receivable, budget, treasury, general ledger, risk finance, human resources, payroll, asset management, contract tracking, automated timekeeping and purchasing, bar coding, inventory, and distribution. Supervised 90 in-house and consulting staff. • Wrote the RFP resulting in Oracle 11i as a solution for integration of systems and processes. • Negotiated $34.4 million in contracts, including: 1. Purchase of Oracle 11i comprised of $1.3 million in software and $1.3 million in maintenance and support 2. Integration services comprised of $2 million in hardware, $2 million in existing network augmentation, $1 million in change management consulting, $1 million in training, and $21 million for an 18-month installation of Oracle software, testing, and support 3. Data conversion and interface services of $3 million including data cleansing, mapping, and interface specifications 4. Validation services for $1.8 million.
Jun 1992Jan 1999

Deputy Budget Director

• Directed the implementation and monitoring of a $1.5 billion budget. Introduced zero-based budgeting and staffing analyses to NYCHA. • Established the framework for departmental cost center monitoring and budgeting in a corporation with more than fourteen sources of revenue. • Reduced the operating budget by $50 million by instituting staffing controls and enforcing freezes in hiring. • Assisted in the proposal development and bidder evaluations for a $20 million bond refinancing. • Represented Finance Department to the RFP Evaluation Committee for a series of Procurement and Materials Management studies conducted by KPMG Consulting. • Evaluated the findings of Procurement and Materials Management studies and assisted senior administration in the planning for recommendations implementation.
May 1988Jun 1992

Senior Vice President

The Kramer Group, Inc.
Executive Search and Consulting
Sep 1983May 1988

Associate Executive Director

New York City Emergency Medical Service
Sep 1982Sep 1983

Budget Director

New York City Emergency Medical Service




New York University, Wagner School


Fairleigh Dickinson University