Hostess / Server / Administrative Assistant
Fleming's Prime Steakhouse & Wine Bar
· Answered the phone and made reservations.
· Greeted guests and sat parties.
· Mapped out the floor and assigned servers to parties while keeping an even rotation.
· Maintained an organized, clean host stand.
· Performed opening and closing duties.
· Provided pleasant and precise service to guests.
· Consistently maintained table cleanliness.
· Remained knowledgeable on all of the menu items.
· Answered questions and provided suggestions to guests.
· Maintained clear communication with server assistants, bartenders, and kitchen staff.
· Signed for and accepted deliveries.
· Retrieved the mail.
· Made money orders.
· Balanced out the bar drawer and general fund.
· Tracked nightly comps on an Excel spreadsheet.
· Paid invoices.
· Communicated with the managers on a regular basis.