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PERSONAL PROFILE

Work experience

Sep 2014Present

Crew Trainer

Mcdonalds restaurant

In September 2014, I was recognised by McDonald's for my hard work and job dedication and received a promotion to a Crew Trainer. This came with all the responsibilities of a Crew Member as well as having to train all the new staff that were employed at the restaurant. 

Aug 2012Sep 2014

Crew Member

McDonalds Restaurant

During my time at McDonald's, I have gained huge amounts of customer service experience whilst working in a fast paced environment. The store is always extremely busy therefore I am used to working under a lot of pressure. The job entails many responsibilities, such as dealing with customer complaints, cash handling and working as a team towards deadlines (such as achieving so many sales within one hour). Through McDonald's, I also passed a foundation course which covered health and safety, cleanliness and customer service.

Oct 2011Oct 2011

Mechanic

Halfords Auto Centre.

Working as a mechanic at this Ellesmere Port Garage. This placement was helpful to me as it allowed me to gain, and develop my experience within several areas such as; teamwork, completing tasks, working with customers and meeting deadlines.

Education

Sep 2012Jul 2014

PUBLIC SERVICES LEVEL 3

WEST CHESHIRE COLLEGE

P, P, P 

Sep 2010Jul 2012

GCSE (Plus Equivalent)

ellesmere port catholic high school

English Language (C), Mathematics (C), Science (C), Religious Studies (A)

Engineering (Distinction, Distinction) 

References

Telephone: 0151 356 7433