Work History

Work History
Jan 2012 - Present

Writing Tutor

University of Indianapolis
  • Assist graduate students with written compositions; offer stylistic and grammar advice
  • Brainstorm and frame paper ideas with students struggling to compose drafts
May 2012 - Present

Distribution Coordinator

Direct Shot Distributing
  • Effectively co-manage Universal Music’s distribution account by mastering new systems, maintaining customer SLA’s, and exceeding customer service expectations
  • Successfully worked to onboard and now manage Mailboat Records’ distribution account
  • Create times saving reports and functions for better management of high security new release titles and to save money on vendor non-compliancy issues
May 2013 - May 2014

Content Writer

Music Underground
  • Preview upcoming new release albums and various concerts and craft compelling reviews
  • Create site traffic via social media outreach
Aug 2012 - Sep 2013

Blog Manager

Eckim Marketing
  • Recognized for crafting skilled writing pieces to help connect with audiences and customers
  • Managed and edited all blog posts for the company’s featured blog sites
  • Skilled at promoting client contests and products via social media, blogs, forums, and websites
Dec 2012 - Jun 2013

Content Writer

Article Marketing Company
  • Excellent reputation of customer satisfaction; requested personally by repeat clients.
  • Yielded quick turnarounds without jeopardizing writing quality
Oct 2009 - May 2012

Project Coordinator

Sony DADC
  • Successfully helped onboard and manage several video distribution accounts (Disney, Warner, Redbox, HP)
  • Known as the Excel and editing guru; point person for resolving computer issues, as well as creating, editing, and improving training documentation
  • Trained and supervised two employees
Jun 2004 - Dec 2010

Customer Service Supervisor

Weiss True Value
  • Trained and managed cashiers; maintained employee schedules
  • Assisted customers, balanced cash drawers, and created endcap and merchandising displays

Skills

Skills

Editing Vision

Content Strategy

Adobe Suite

Wordpress

Google Analytics

Grammar

Excel

Education

Education
Aug 2013 - Present

Master of Arts in English

University of Indianapolis
  • 4.0 GPA
  • Member of Sigma Tau Delta National English Honors Society
  • Graduating in Fall, 2015