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Work experience

Work experience
May 2007 - Aug 2007

VITM - IT Manager

Atos Origin

    Project: XV Pan-american Games Rio2007

  • Implantation/support including mobilization/demobilization and Management teams Leader and Venue Supports on IT Sites for Complex RioCentro (R02) during the Pan-American Games of RIO2007;
  • Intercommunication between bodies: Military National Force and Correios;
  • Management of tickets (help-desk) for the team, as SLA (service level agreement);
  • Interaction and logistics with teams: CO-RIO, Swiss Timing (Tissot), OI/Telemar, FGV, ISB, MVS, Gabi-Som, ORPEC, LPL and GTECH;
  • Participated actively in the dissemination of policies and procedures for operations in the games.
May 2006 - Mar 2007

Network Analyst – Management Data

Embratel

    Project: Routers/Switches Cisco from Partners to Embratel.

  • Project for the inclusion of the manufacturer's routers and switches CISCO of partners CPM, MICROCITY, AURIGA and MTEL onto data network and access / Embratel;
  • Search / verification network within the scope of the final customer Embratel, by adding the routers through scripts and routes and finally synchronizing routers the requests of the Management of data and access/Embratel, through the Router Edge/Embratel and/or remote access disked. Being subcontracting in the period of the project by enterprises: CPM Braxis, MTEL Technology and Spread Teleinformática.
Mar 1999 - May 2006

IT Server Support Analyst– Ti Prédios RJ

Unibanco - União de Bancos Brasileiros S.A.

    Several Complex Projects

  • Administration and monitoring sites and servers/Remote localities: in Brasilia, Goiania, Recife, Salvador and Rio de Janeiro, analyze / add /remove: auditors user/groups, antivirus, applications, rows of printing, log' s in general, performance, backups and when necessary lobbying local partner to perform procedures in hardware. Servers Bank Automation, email, Corporate and Implementation – totaling 56 servers;
  • Environment of mission criticism, heterogeneous and high availability acting with the systems of operational network: Windows 2003, 2000, NT 4.0, 4.11 and Novell Netware Unix (HP UX, SCO and Linux), and data bank Sybase/Sql;
  • Moderatorship and implementation of contingency plans, in environments of mission criticism platforms of hardware and software (Applications owners) and Telecom, the opening of occurrences and issuing reports "position" for Management Unibanco;
  • Verification/Monitoring in the area of the Call Center : Production – Environment “Card Unibanco” and “30Horas”, the latter being maintained the target of 100% of operational availability;
  • Verification/monitoring of the network using the tools: HP Open View, Sniffer Pro and LAN Manager, What A s UP Gold;
  • Obtained by quality indicators in September/2002 "Performance record of 99.971%, this means that the 7,364,000 links in the month, in which transactions were made 16,156,000, had this percentage of service without disability or impact, was the best index in four years".
  • Actualization in antivírus: OfficeScan / Inoculate IT / ArcServ IT(CA) / Mcafee;
  • Update on the basis of data: Stepping processes (scheduler), load, closing, processing (using Shell Script) and monitoring, implemented and monitored via logs in software owners of the Bank among them the Control-M;
  • Updating/Implementation remote using tools: PcAnyware, Metaframe and Connect Direct and VNC; Backup/Restore: Windows (ArcServer and Native) – Unix (Native) – Novell Netware (Native);
  • Projects: "Call Center - 30Horas" – Plan of continuity; "Card Unibanco" – identifying flaws in the project; Operational "Tivoli" (inventory) – Installation and monitoring and "Millennium Bug" – updating park of stations;
  • Backup/Restore: Windows (BrightStor ARCserve and Native) – Unix (Native) – Novell Netware (Native);
  • Reason for exit: The area of administration / monitoring servers UNIBANCO, was centralized nationally in São Paulo/SP-Brazil.
Jul 1998 - Sep 1998

Trade Representative / Concessionaire

Xerox do Brasil S.A.

    Project: Budget planning.

  • Budget planning for making proposal of installation and installment of net services for the Company.
Jul 1995 - Jul 1997

Probationer of IT Management Contracts/bidding

Banco do Brasil

Education

Education

Skills

Skills

Global Structure

Management of IT Projects and continuity plan in critical and half-critical environments that need high availability utilizing the best framework/practices/ concepts/performance/security/quality in IT Governance, COBIT (Control Objectives for Information and related Technology), ITIL (Information Technology Infrastructure Library), ISO 20000 (ISO - International Organization for Standardization – 20k, Defines the requirements for a service provider to deliver managed services), BSC (Balanced Scorecard - Performance management tool which began as a concept for measuring whether the smaller-scale operational activities of a company are aligned with its larger-scale objectives in terms of vision and strategy), ISO 27001 (27k, Specifies a set of requirements for the establishment, implementation, monitoring and reviewing, maintenance and improvement of an ISMS - Information Security Management System), SOX or SARBOX (Sarbanes-Oxley Act, with COSO® and COBIT®), ISO 9000 (9k, Defines, the quality policy is a formal statement from management, closely linked to the business and marketing plan and to customer needs) and CMMI (Capability Maturity Model Integration - Helps integrate traditionally separate organizational functions, set process improvement goals and priorities, provide guidance for quality processes, and provide a point of reference for appraising current processes).

Interest

Sports, Lifestyle, Portfolio Management, Program Management, Project Management, WBS, Risk Management, RBS, Pmbok, PMA, PMP, PMO, PgMP, OPM3, Complex Projects, IT, IT Governance, best practices, BSC, SOX, CMMI, ITIL, COBIT, ISO 9001, ISO 20000, ISO 27001, WLAN, WIMAX, COACHING, MENTORING.

Summary

More than 15 years of experience in Project Management and IT on national and multinational Companies with strong complementary education, through courses and seminaries, focus on projects and service management, people and strategically planning.

  • Leading large project teams, from requirements-gathering through implementation and support;
  • Solutions-driven professional with extensive experience in Project Management and implementing technical solutions;
  • Strong experience in working with remote locations and managing teams across multiple sites;
  • Ability to interact with customer to determine project scope and requirements;
  • Wide knowledge on Project Management methodology according to Project Management Institute.

Objective

Project Management in PMO – Project Management Office or IT Manager in Technology division, managing Teams and Projects, focus on service and high available infrastructure, contributing always for the growth of the success level and projects and process of quality in Company.

Portfolio