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Cortnie Beatty

Customer Service Representative

Work experience

Aug 2014Present

Customer Service Representative

Property Solutions Inc., Leasing Center
  • Trained, coached, and mentored new staff to ensure smooth adoption of company programs
  • Exceeded company objectives with productivity, time management, call quality, company values
  • Exceeded in areas of maintenance, resident, and lead calls
Mar 2012Nov 2012


Beck Chiropractic
  • Implemented new patient files and documents
  • Managed schedules, appointments, and meetings
  • Input finances, insurance, etc.
  • Customer support, service, and product selling
Mar 2011Nov 2012

Customer Service Representative

Payless Shoe Source
  • Interact with customers and provide excellent service
  • Product selling, representation, and management
  • Lead meetings, discussions, and trainings


Sep 2010Present

Bachelor of Fine Arts

Brigham Young University

Theatre and Media Arts - Costume Design and Construction


Computer Skills
  • 65  WPM
  • Word Documents
  • Spreadsheets
  • Email
  • Presentations
Management Skills
  • Exceptional interpersonal communication
  • Staff training/development
  • Effective leader
  • Customer service-oriented
  • Deadline-oriented
  • Organized
  • Efficient multi-tasker
  • Consistently meet goals
  • Punctuality/Attendance