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Work History

2015Present

Sales Associate

Walmart Stores, Inc.

I work in a high traffic area, providing exceptional service while working on multiple projects. 

I offer and can fulfill many of our store's services at my desk. 

20152016

Office Manager

Jackson Hewitt Tax Service

Was able to increase revenue year over year by at least 20%. 

Consulted with clients on their tax issues, and helped them prepare their returns for the IRS.

20132015

Registered Tax Return Preparer

Jackson Hewitt Tax Service

Brought in an average of 20%-30% of fees in our small office while providing stellar client experiences. 

I had many returning customers this season, and one fourth of new customers were from our closest competitor. 

Education

2016Present

M.A., Government, Security Studies

Johns Hopkins University, Advanced Academic Programs

Studying the art of national security and how it relates to public policy. 

20112014

B.A. History

Thomas Edison State University

GPA: 4.0/4.0

My undergrad thesis was entitled: Writing Professionally for Kindle: From Formulation to Publication.

I not only have studied History and related subjects, but also Business courses: Organizational Behavior, Management, MacroEconomics, Business Communications, etc. 

Recipient: Arnold Fletcher Award - a college recognition for excellence in non-traditional learning. 

Skills

Tax Return Preparer
I am an IRS certified Registered Tax Return Preparer. 
Microsoft Excel 2007
Spreadsheet construction, and statistical application. 

Certifications

American Government

HarvardX

Graduate level course in the theory and practical usage of American government. 

Dec 2013Dec 2014

Registered Tax Return Preparer

Internal Revenue Service

References

Irina Belokon

Colleague at Jackson Hewitt Tax Service. 360-452-9461

Linda Higley

General Manager, Jackson Hewitt Tax Service. cell: 253-548-4939 Business: 360-442-4710

Portfolio

Research Project: "Dissection of the Family and Medical Leave Act."