Colrain Zuppo

Colrain Zuppo



College of Technology


University of Maryland University College

Marion Technical College


The Ohio University

Honors Thesis: Transferability of the skills and processes of alternative dispute resolution into non-alternative dispute resolution professions. Advisor: Dr. Christine Mattley.

G.P.A. 3.98 Summa cum laude


The George Washington University

Research: Engagement, Leadership, Communication Strategies, Instructional Design, Distance Education.

G.P.A. 4.0

Jan 2008 - Aug 2011


Indiana State University

Dissertation:Organizations as consumers of human capital via technology: A study of organizational policy development and Information and Communication Technologies. Advisor: Dr. Donna Trautman.

G.P.A. 4.0

2008 - 2011

Graduate College Bowling Green State University

PHD Doctorate

Indiana State University


Washington University


Ohio University

Work History

Work History

Executive Assistant/legal Assistant

The State Chemical Manufacturing Co
Executive Assistant/Legal Assistant,., Inc. Labor Relations(generalist), United Parcel Service

Worker's Compensation Department Administrator

Millisor & Nobil Co
Worker's Compensation Department Administrator,., L.P. A.

Human Resources Administrator

Merck & Co.
Human Resources Administrator
Aug 2011 - Present

Part Time Faculty

Bowling Green State University

TECH 4330 - Instructional Design & Delivery. Capstone course which I designed. Fed by prerequisite courses culminating in the delivery of a capstone project via the ePortfolio system.

Aug 2011 - Present

Professor, Business and Information Technology

Marion Technical College

Teaching in the areas of business (management, international management) and IT (computer applications).

2006 - Present


Zuppo & Associates Consulting
Principal, Compensation Benefits and Compliance Administrator, Merck & Co.
Aug 2008 - May 2011

Doctoral Fellow, Instructor & Researcher

Bowling Green State University


Cori's multidisciplinary research agenda is grounded in the "big questions" about the effects of technology on all aspects of society.  Intended (and unintended) consequences of technological change have shaped the way individuals and organizations learn, work, and interact.  High-impact literature has informed Cori's research, consulting and teaching practices; as well as having provided the theoretical underpinnings for selection of analysis and design methodologies. Of specific interest is the application of network analysis to identify connections between people, events, and trends that shape the development of society on the micro and macro levels.

Reflected below are academic and professional experiences relating to current issues involving technology, education, people, and organizations. The phrase "people, processes, and technologies" is an apt summation of the dynamic, contemporary challenges in scholarly endeavors and professional practices. Passion for continuous improvement and aggressive lifelong learning has provided Cori with a wealth of resources that include "people who know things".  By building and leveraging diverse professional relationships, Cori has had the opportunity to work with and learn from many talented individuals. The overarching goal of Cori's career is to continue the trend of fruitful partnerships by engaging in problem-solving activities through root-cause analysis. 


  • Society for the History of Technology Travel Grant, 2010 (funded).
  • Women in Technological History (SHOT) Travel Grant, 2010 (funded).
  • American Association of University Women, Community Action Grant. Primary author, written on behalf of Dr. Donna K. Trautman, Bowling Green State University, 2008 (unfunded).
  • University College research grant, Ohio University, 2001 (funded).


  • Doctoral Fellow, Bowling Green State University, 2008-2011.
  • Epsilon Pi Tau (International).
  • Phi Kappa Phi Academic National Honor Society.
  • Gamma Pi Delta of Ohio University Honor Society.
  • Departmental and university honors, Ohio University (first B.S.S. candidate to achieve both distinctions).


Service to Higher Education/Organization


  • Academic IT Advisory Committee (MTC)
  • Participant in Canvas LMS trial (BGSU)
  • LMS Change Committee (MTC)
  • Participant in Canvas LMS trial (MTC)


  • Facilitated transfer agreement process between MTC and BGSU
  • MTC, Business and Information Technologies Advisory Board Committee, faculty member
  • Faculty advisor in both face-to-face and virtual formats
  • Accreditation preparation team member: MTC, Distance Education Change Application, Higher Learning Commission
  • Course coordinator, MTC: International Business, Human Resource Management, Hiring & Training, Organizational Behavior, Entrepreneurship & Small Business and Project Management
  • Dean Search, PhD student participant in round-table interview discussions, BGSU, College of Technology


  • ATMAE re-accreditation process, College of Technology, BGSU
  • Co-presenter,  BGSU, College of Technology, Faculty and Staff Development Series


  • Redesign of two course modules, COT 702, Advanced Technological Research Methods, Indiana State University

Service to Profession


  • Baldrige Performance Excellence Program Board of Examiners (application pending)
  • 2011 ATMAE Distance & Online Learning track conference reviewer
  • 2011 ATMAE Distance & Online Learning division facilitator
  • Conducted dissertation research through a collaboration with SHRM

2008 - 2010

  • Community of Practice for ISU PhD in Technology Management students
    • Developed CoP based upon student support needs
    • Moderated and facilitated content and interactive synchronous discussion sessions with expert contributors

2009 - Present

  • AOM conference reviewer: Organization Development & Change, Technology & Innovation Management, Management Consulting, Organizational Behavior, and Human Resources divisions
  • Regular participant in online discussions and surveys for SHRM, ASTD, AOM, and other groups located on LinkedIn

Service to Community

  • 1993-2009 Director of Music, St. Margaret of Cortona Church
  • 2009 Outplacement and career counseling, Salesian Boys & Girls Club staff
  • 2008 Invited presenter, COWIC Program
  • 2007 Salesian Boys & Girls Club Gala Committee, Program and Entertainment Chair
  • Superintendent Search Committee Member, Dublin City Schools
  • 2001 Campaign manager, Dublin School Board
  • 1999-2001 President and Trustee, Wellington Place Homeowner's Association 
  • 2000 City of Dublin, Development Round Table Discussion Panel Member


(Past and Present)

  • Academy of Management (AOM), Member.  Divisions: Human Resource Management, Business Process Management, Management Education and Development, Organization Behavior, Teaching & Learning, Technology & Innovation.
  • Association for Human Resource Development (AHRD), Past Member.
  • Association of Technology, Management and Applied Engineering (ATMAE), Member.
  • Labor and Employment Relations Association (LERA), Member.
  • Society for Human Resources Management (SHRM), Member.
  • Society for the History of Technology (SHOT), Member.
  • Society for Technical Communication (STC), Past Member.

Publications and Presentations

Refereed Publications & Dissertation:

  1. Zuppo, C. 2011: Management Reset: Organizing for Sustainable Effectiveness. [Review of the book Management Reset: Organizing For Sustainable Effectiveness by Edward E. Lawler, III, Christopher Worley and David Creelman]. Aug2011, Vol. 65 Issue 8, p74-74, T&D Magazine.
  2. Zuppo, C. 2011: Organizations as Consumers of Human Capital via Technology: A Policy Study of Information and Communication Technologies. Ph.D. Dissertation, Indiana State University, 167 pages, AAT and URL pending.

Refereed Publications (in preparation):

  1. Trautman, D., and Zuppo, C. (2012). Undergraduate Research in Visual Communication Technology.
  2. Zuppo, C. (2012). Student perceptions of the effects of utilizing graphics display vs. text display of ubiquitous syllabus information.
  3. Zuppo, C. (2012). Peer review perceptual differences vs. instructor perceptions in an online capstone experience. To be submitted for the Spring, 2012 issue of The Journal of Technology Studies.
  4. Zuppo, C. (2012). Carnivals of employment law knowledge: Blogs, social media and networking through technology. Journal TBD.
  5. Zuppo, C. (2012). Submission to the 2012 AOM Conference regarding organizational policy development and ICTs.
  6. Zuppo, C. (2012). Submission to The Industrial & Labor Relations Review regarding work intensification, organizational policy and ubiquitous information and communication technologies (ICTs).
  7. Zuppo, C. (2012). The case for PM in ISD: Planned vs. actual.To be submitted to either the ACET Research Symposium or a scholarly journal TBD.

Essays/Books/Popular Literature:

  1. Zuppo, C. 2009 to present: The Full 360...People, Organizations & Technology (Blog). 150+ posts at
  2. Zuppo, C. (2012). Textbook authoring proposals for HRM and Project Management (in process).

Refereed Conference Proceedings:

  1. Trautman, D. & Zuppo, C., 2011: Undergraduate Research in Visual Communication Technology. ATMAE, Cleveland, OH, November 8, 2011.
  2. Zuppo, C., 2011: A Discussion of the Issuesin the Delivery of Technical Distance & Online Education. ATMAE, Cleveland, OH, November 9, 2011.
  3. Zuppo, C., 2010: Cross-disciplinary Technical Communication: Gaining Stakeholder Trust Through Clarity. ATMAE, Panama City Beach, FL, October 29, 2010.
  4. Zuppo, C., 2010: Employee Harassment Issues via Workplace Technology: Technological Change of a Different Type. ATMAE, Panama City Beach, FL, October 30, 2010.
  5. Zuppo, C., 2010: Developing a Global Technical Workforce: Strategies for Organizational Effectiveness. ATMAE, Panama City Beach, FL, October 30, 2010.
  6. Zuppo, C., 2010: Knowledge Management, Organizational Learning and Strategy: An Integrative Literature Review and Model. Charles E. Shanklin Research Colloquium, BGSU, February 5, 2010.
  7. Zuppo, C., 2010: Organizations as Consumers of Human Capital via Technology: Evolution of the Boundaryless Workplace. The Society for the History of Technology (selected to compete for Robinson Prize), Tacoma, WA, October 2, 2010.

Invited Talks/Expert Panels:

  1.  Zuppo, C., 2012: Utilizing a Graphical Display of Bloom's Taxonomy (updated) to develop program, course, and module learning objectives.  Invited by VP of Academic Services to present to the Faculty Curriculum Development Committee. April, 2012.
  2. Zuppo, C., 2011: Navigating the Dissertation Process: What They Don't Tell You.  Presented as part of the PhD in Technology Management program residency seminars, Indiana State University, College of Technology, October, 2011.
  3. Zuppo, C., 2010: Career development in Science and Technology.  Presented as part of Women in STEM Day, College of Technology, BGSU, November 5, 2010.
  4. Zuppo, C., 2009: Technology Forecasting: Opportunities on the Horizon. NCA&T, October, 2009.
  5. Trautman, D., & Zuppo, C., 2008: Attracting and Retaining Diverse Groups. Presented as part of the BGSU, College of Technology, Faculty and Staff Development Series, March, 2008.
  6. Zuppo, C., 2008: Conflict 101. Presented as part of the Teen Success Program sponsored by The Central Ohio Workforce Investment Corporation at the Salesian Boys & Girls Club of Columbus, May, 2008.
  7. Zuppo, C., 2008: Creating a Resume: Making First Impressions Count. Presented as part of the Teen Success Program sponsored by The Central Ohio Workforce Investment Corporation at the Salesian Boys & Girls Club of Columbus, May, 2008.
  8. Zuppo, C., 2008: Job Applications: Introducing Yourself. Presented as part of the Teen Success Program sponsored by The Central Ohio Workforce Investment Corporation at the Salesian Boys & Girls Club of Columbus, May, 2008.
  9. Zuppo, C., 2008: Good Citizenship at Work. Presented as part of the Teen Success Program sponsored by The Central Ohio Workforce Investment Corporation at the Salesian Boys & Girls Club of Columbus, May, 2008.
  10. Zuppo, C., 2008: Interview Skills. Presented as part of the Teen Success Program sponsored by The Central Ohio Workforce Investment Corporation at the Salesian Boys & Girls Club of Columbus, May, 2008.
  11. Zuppo, C., 2008: Post-interview Etiquette. Presented as part of the Teen Success Program sponsored by The Central Ohio Workforce Investment Corporation at the Salesian Boys & Girls Club of Columbus, May, 2008.
  12. Zuppo, C., 2008: Time Management Skills: Your Key to Productivity. Presented as part of the Teen Success Program sponsored by The Central Ohio Workforce Investment Corporation at the Salesian Boys & Girls Club of Columbus, May, 2008.
  13. Zuppo, C., 2008: Cover Letters: Your First Line of Contact. Presented as part of the Teen Success Program sponsored by The Central Ohio Workforce Investment Corporation at the Salesian Boys & Girls Club of Columbus, May, 2008.
  14. Zuppo, C., 2008: Coaching From Afar: How Ubiquitous Information Technology Was Used to Develop a Successful Semi-virtual Team. ECU, School of Technology, March, 2008.
  15. Zuppo, C., 2007: Analysis and Opportunities Arising From Teacher Engagement Study Results. Presented to Dublin City Schools, Principal Leaders, Dublin, Ohio, November, 2007.
  16. Zuppo, C., 2004: Presenting Yourself: Professionalism Throughout Your Career. Presented at the Ohio Business Week Foundation, University of Findlay, June, 2004. 

Current Projects

A list of select current projects can be found here.

Instructional & Program Design

Marion Technical College


  • Redesign of degree capstone course (MGT 2500, Entrepreneurship) and continued redesign activities related to semester conversion for  MGT2510 Project Management as well as development for accelerated format delivery.


  • Utilized project management discipline to design an online engineering course in anticipation of redesigning other engineering courses for distance delivery. Provided education and training to engineering faculty and administration. (ongoing)
  • Redesigned online template for MGT2510 Project Management course, incorporating video lectures, online simulations and other interactive tools to increase student engagement.
  • Research redesign of HRM concentration in Business and Information Technologies degree plan. Make recommendations for additional courses. Facilitate community and professional relationships to create opportunities and pathways for students and graduates.

Additional business and information technology courses targeted for redesign in 2012.

Bowling Green State University

2009 - 2011

  • Assessed fit of TECH 3030 within the ATE program, redesigned course into capstone format and made recommendations that led to a redesign of a sequence in the Training & Development specialization with the renamed course, TECH 4330, serving as a capstone experience.


  • Collaborated with Dr. Terry Herman to research and redesign the M.Ed (LRND) in learning design program. Identified elements of competing programs as well as areas of opportunity. Entirely virtualized program with two specialization tracks launched fall semester, 2009.

Professional Development


  • Blackboard Exemplary Course Reviewer Training


  • CUE, Positive Employee Relations Course
  • Fundamentals of Using R (data analysis), The Georgia R School
  • 10 Tips for Successfully Managing a Global Workforce
  • Practical Applications & Recommendations for HR/OD Professionals in the Global Workplace
  • What Millennials Want You to Know About How to Engage Them
  • Leading and Managing in Turbulent Times
  • Online Learning: Are You the Driver or the Mechanic?
  • International Background Checks: Global Due Diligence and Legal Compliance
  • Managing a Workforce Without Borders


  • Become a Business Advocate: Workforce Planning Demystified
  • Doing Business in India
  • How to Develop A Business and Strategic Action Plan to Remain Union-free
  • Accreditation Audit Team Member training, ATMAE
  • Continuing work toward the International Scientific and Technical Communication(Certificate), Bowling Green State University

2009 - prior

  • Mediator's Intensive Training, Capital University Law School
  • Targeted Selection, Advanced Training and Train the Trainer, DDI, International

Sample of Technical Skills

  • Microsoft applications and various internet browsers. Hardware, software and cloud-based applications/storage solutions.
  • Learning Management Systems (LMS, SCORM compliant) such as Blackboard, BlackboardPro, Moodle, Sakai, CourseSites, Edufire, Edmodo, HaikuLMS, Angel, SharePointLMS, Udutu, etc.
  • Collaborative/Web 2.0 & 3.0 Tools such as DimDim, Skype,, Collaborate, Elluminate, Screencast, Yammer, Facebook groups, Twitter, Posterous, WordPress, Podcasting, SlideShare, SlideRocket, iTunesU, YouTube, Camtasia, Jing, Vimeo, Prezi, etc.
  • HTML, CSS. 

Mentorship and Training

  • Mentored several students and colleagues at all academic levels, providing counseling and feedback for further development of projects, theses, and dissertations.
  • Regular ad hoc training for colleagues on instructional technologies. 

Student Projects Advised at BGSU

Primary Advisor for Current & Completed Projects:

  • 50+ student capstone projects in instructional design & delivery, which revolved around addressing training need(s) at students' current/prospective employers. Capstone projects were delivered through the University's ePortfolio system, in line with the University's strategic goals, and provided students with a sustainable tool for career development. Additionally, some capstones were service learning projects that provided training modules for non-profit organizations that could not otherwise afford customized training solutions.

Committee Member for:

  • Major Research Project: Steve M. Bertonaschi, Bowling Green State University, Learning Design Program, M.Ed.

Teaching, Advising & Mentorship

Classes Taught (F=face-to-face, traditional; B=blended; O=online; S=service learning; T=team taught; AB=accelerated/blended, L=lecturer)

Marion Technical College

Spring 2012

  • MGT 2510 Project Management (AB)
  • MGT 2010 International Business (AB)
  • MGT 2500 Program Capstone: Entrepreneurship (B)
  • MGT 2210 Interviewing & Staffing (B)

Winter 2012

  • MGT 2510 Project Management (B) 
  • MGT 2510 Project Management (O)
  • MGT 2210 Human Resource Management (AB)
  • MGT 2010 International Business (AB)

Fall 2011

  • MGT 1400 Introduction to Management (F) 
  • MGT 1400 Introduction to Management (F) 
  • OIS 1240 Computer Applications I (F)
  • MGT 2010 International Business (AB)

Bowling Green State University

Spring 2012

  • TECH 4330 Instructional Design and Delivery (O) 

Fall 2011

  • TECH 4330 Instructional Design and Delivery (O)

Spring 2011 

  • TECH 3020 Technology Systems in Society (O)
  • TECH 487 Research in Visual Communications and Media (F, L)

Fall 2010

  • TECH 3030 Instructional Design and Delivery (O)

Spring 2010 

  • TECH 3020 Technology Systems in Society (O)
  • TECH 487 Research in Visual Communications and Media (F, L)

Fall 2009

  • TECH 3030 Instructional Design and Delivery (O)

Spring 2009

  • TECH 487 Research in Visual Communications and Media (F, T)

Non-university teaching and training experience:

Instructor, Independent Contractor, Caspian Software. (Columbus, OH) - 1995-1996

Courses designed and taught:

*        Microsoft Office (Word, PowerPoint, Excel, Access, Windows)

*        Business Communication and Business Math

*        Management Strategies

*        Records Retention and Compliance

*        Introduction to Accounting

Professional Experience

Principal, Zuppo & Associates Consulting, (Columbus, OH) - 2006 to present

Compensation Benefits and Compliance Administrator, Merck & Co.

Human Resources Administrator, Merck & Co.

Legal Assistant, Jones, Day, Reavis & Pogue

Worker's Compensation Department Administrator, Millisor & Nobil Co., L.P.A.

Executive Assistant/Legal Assistant, The State Chemical Manufacturing Co., Inc.

Labor Relations (generalist), United Parcel Service

Select Consulting & Internship Activities

2006 - Present

Zuppo & Associates Consulting, Management consulting, HRM & HRD, employee & labor relations, technology management, communication strategies, leadership, training and organizational behavior/development.

2008 - 2011

Bowling Green State University (Doctoral Fellow). Instructional design/redesign leveraging technology, grant writing, program development (including major and minor track), developed community of practice for PhD students, assisted in accreditation process for the College of Technology.


Dublin City Schools, Teacher engagement project. Conducted focus groups within all facilities of the district. Developed online research (survey) instrument to measure engagement of all certificated teachers within the district.

Dublin City Schools, Staff Development. Conducted development activities for newly formed staff of new school.

Select Presentations on Demand

Teaching & Research Interests

  • HRM & HRD, OB, OD, and organizational policy development
  • Technology/Technology management
  • Business and information technology: strategic management, international business, human resource management, hiring & training, entrepreneurship & small business, and project management.
  • Effects and uses of new/social media in business, management, and education
  • Communication theory and practice: scientific and technical; organizational and professional; conflict resolution and interpersonal; electronically mediated
  • Instructional design and delivery, distance learning, adult education, technology applications for education and development
  • Leadership development and strategy, coaching
  • Communities of practice and knowledge management
  • Research methodologies



Positive Employee Relations

CUE, An Organization for Positive Employee Relations

Global Professional in Human Resources (GPHR)


Senior Professional in Human Resources (SPHR)