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Qualified Guest Services Agent with 5 years in  fast-paced customer service and    hospitality  environments.   . Personable  and professional  under pressure. Trusted key holder.  POS systems expert . Knowledge of booking, payroll and general accounting . Data entry skills. Familiarity with telephone techniques.Proficient in cash management and credit card processing payments.  Work independently, as well as part of a team. Strategic sales  knowledge. 

Alphabetization  in  System Information  and refreshing  knowledge in Social Media, Web Pages,  SEO techniques and Java.

Languages:  Spanish-English


Work experience

Owner – CEO

C Netbridge, C.A.

Design manuals for training employees in the national oil industry.


  • Take the training to design the manuals.
  • Make the content of the manual follow the rules.

Extended Day Leader

OCPS - Endeavor Elementary School

Responsible for the care and well being of a  children’s class during the after school program.


  • Help the children with the homework.
  • Design Art and Craft with them.

Programmer Assistant

Vetco International, Inc.

Responsible for data migration using SQL and Access to be used in B2B software.


  • Get the data in Access and migrated to SQL.
  • Use the SQL database in B2B.
Mar 2013Present

Social Media Monitor

Golfview Condominium

Develop and maintain  a  Facebook  page  for the community  to allow for an effective channel of communication among residents and with management.


  • Receive information from the Directors to include in the Page at list once a week.

Guest Services

Starwood V.O.

Responsible for securing sales  through  reservations  and  sales inquires using own design sales strategy. Recipient of  8 awards  for best agent  and   sales campaigns.


  • Sell ticket for the park.
  • Rent cars.
  • Reservations.

Guest Services

CFI- Westgate

Responsible for securing sales  through  reservations  and  sales inquires using own design sales strategy. 


  • Sell ticket for the park.
  • Rent cars.
  • Reservations.

Senior Programmer


 Developed and supported Health Systems in COBOL.  Design and maintain database in medical system


  • Analysis.
  • Specification.
  • Design and architecture.
  • Programming.
  • Testing.
  • Documentation.


Jun 2004Jun 2007

A.A. Computer Information System

Florida Metropolitan University