Qualified Guest Services Agent with 5 years in fast-paced customer service and hospitality environments. . Personable and professional under pressure. Trusted key holder. POS systems expert . Knowledge of booking, payroll and general accounting . Data entry skills. Familiarity with telephone techniques.Proficient in cash management and credit card processing payments. Work independently, as well as part of a team. Strategic sales knowledge.
Alphabetization in System Information and refreshing knowledge in Social Media, Web Pages, SEO techniques and Java.