Desktop Support Analyst
Sep 2015 - Present
- Provide on-site technical support for NAB Head Office sites in Melbourne running Windows 7 and a small number of Windows XP. I was based at the Docklands site supporting approximately 4000 staff members.
- Manage and administer group policies and user accounts in Active Directory.
- Built and deployed all new machines (laptops, desktops and peripherals) through the procurement process.
- Managed software deployment through SCCM.