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Experienced e-commerce account manager, both B2B and B2C. I have gained a deep knowledge of methods to increase online traffic and drive up sales. My natural communication skills and enthusiasm for the digital scene make me an ideal candidate for ensuring the smooth development of client's projects according to deadlines.

Work experience

Jan 2012Present

E-commerce Account Manager

The Etailers
  • Account management: In charge of a large portfolio of clients in a variety of sectors such as the food and wine industry, fashion and furniture. My responsibility includes fostering good client relations and proposing marketing incentives to reach clients digital objectives. I guide the development of online projects for improving web usability and customer experience.
  • Digital Marketing: Search engine optimization, E-commerce Analysis, Content Marketing, Link building, Search Engine Marketing, and Social Media. I advise clients on how to maximize the performance of their online marketing campaigns according to the ROI. I am very familiar with PPC campaigns, Facebook Ads, Google shopping, and monitoring KPIs with Google Analytics.
  • In-depth knowledge of Magento: Uploading and updating of products, creation of content and its translation, optimization of content for SERPs, Magento tutorials for clients. I have worked in over 20 online projects using Magento. Very familiar with the technical jargon of the digital scene.
  • Email Marketing: Creating newsletters, monitoring reports, segmenting lists according to target and objectives, email automation. Thorough knowledge of Mailchimp for the diffusion of content and report analysis in order to optimize performance, increase conversion rates and create a loyal database.
  • Content writing about e-commerce in the company's blog.

Online Marketing & Community Managment

  • Online marketing & social media specialist: Strategies to increase traffic and ultimately sales by offering online marketing plans inclusing SEO, Content Marketing, Adwords and SMM. Creating and sustaining dynamic online communities to strengthen brand awareness and facilitate customer service.
  • Creation of Wordpress supported websites. Familiar with basic notions of HTML.


Oct 2011Jul 2013

Master in Advanced Research in Social Communications

Universitat Pompeu Fabra

Also obtained a Certificate in the production of information and journalistic practices in Europe, during an Erasmus program.

Oct 2007Aug 2011

Bachelor of Arts and Science, Major in Political Science, Minor in History

Concordia University, Montréal, Canada

Baccalauréat SES

Ecole Active Bilingue Jeannine Manuel Paris, France