Nicola Madden

Nicola Madden

Statement

            I am a BSc Psychology and MSSc Criminology graduate and am currently seeking a job within the clinical or forensic fields of psychology.

In 2005 I partook in a program (Business Education Initiative) that allowed me to study for nine months in Alaska. Whilst in America I obtained an A in every class I had except one. These classes where in an area which was relatively unknown to me (Business Administration). This indicates my ability to lend my skills and knowledge to new topics and challenges and that I am a hardworking and extremely motivated individual.

Throughout my university life I have had a keen interest in clinical research. In my final year of my BSc in Psychology I took classes in Behavioral Neuroscience and Psychopharmacology. In these classes I studied the effects of drugs and certain illnesses on the brain, and I found it extremely interesting and enjoyable. As a result I gained some of my highest grades in these classes.

In addition, most of my classes throughout university have required that I conduct some form of research and develop a report based on that research. I had a dissertation to write for both my BSc and MSSc, and a further report to write as a requirement of the BEI (Business Education Initiative). In each of these cases I created a topic of study and developed a process in which to study that topic. For my BSc dissertation and report for the BEI, I created, developed and distributed a questionnaire to students at the university I was studying at. Whilst writing my final reports I used software programs such as Excel, SPSS to run analyses on my findings, and I used Microsoft Word to demonstrate what I had found. I feel fairly confident using each of these programs and can now type approximately 80 words per minute.

From the classes I took whilst studying Psychology and Criminology I recognize and understand the importance of integrity, respect and maturity whilst working with others. I have been employed since I was 16 in an environment where customer service is an extremely important factor and am therefore able to deal with any difficult situations calmly and responsibly. I have been absent from work twice in my six years in retail as a result of illness, and on one of these occasions I consulted a doctor. I am rarely late as I am able to drive and am extremely reliable as I dedicate myself to whatever job or position I am placed in.

Education

Education
Sep 2007 - Dec 2008

Masters in Social Science

Obtained:

  • Pass
Sep 2003 - Jul 2007

Bachelor's of Science with Diploma in Area Studies

University of Ulster

Obtained:

  • 2:1 with commendation
May 2006

Diploma in Area Studies

Obtained:

  • Pass with Commendation

Work History

Work History
Feb 2009 - Present

PR Assistant

Parlour Bar
  • Distributing flyers to potential customers
  • Discussing promotions and event nights with members of the public
Mar 2009 - Present

Voluntary Worker

Rethink
Sep 2008 - Dec 2008

Senior Sales

Monsoon/Accessorize
  • Opening and closing the store
  • Managing on the manager's day off
  • Daily paperwork
  • Customer service
  • Staff and stock management
  • Floor moves and arranging stock according to slow and best seller lists
Sep 2007 - Sep 2008

Holding Deputy Manager

Warehouse
  • Similar duties as those listed in Monsoon/Accessorize
  • I was the highest point of contact within the store on the manager's day off
Mar 2007 - Sep 2007

Sales Assistant

River Island
  • Customer service
  • Stock replenishment
  • Cash handling
  • I applied for this job as I was in my final year in university and was finding it difficult to make time to work on my dissertation as I was travelling to and from university every day and then to work.

Skills

Skills

Numeracy

I enjoy working on equations that are found throughout statistics and research. In addition I have worked with budgets and targets in my job roles within retail, which also included handling large amounts of cash on a daily basis.

Communication

Working within a customer service field has provided me with a strong competency in communicating with others. On a daily basis I conduct conversations with people I have just met.

Report Writing and Independent Research

These are skills I was introduced to in my first year of university and have used throughout my time at university. Conducting research and writing reports are activities that I thoroughly enjoy and feel comfortable doing.

Driving

Typing

I can type up to 80 words per minute