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Interest

Blogging,  Social Media Marketing

Objective

Experienced training facilitator who seeks an opportunity to work in a training department that challenged ability to develop and facilitate training.

Work experience

Mar 2010Present

Compliance Analyst

Pacific Pulmonary Services

Maintained documentation of compliance activities, such as complaints received and investigation outcomes

Filed appropriate compliance reports with regulatory agencies

Conducted or directed the internal investigation of  complaints

Reported violations and recommended corrective action

Developed and implemented employee training on compliance related topics, policies and procedures

Coached management on techniques to ensure audits are complete to meet regulatory specifications

2013Present

Facilitator/Receptionist

Weight Watchers

Facilitate Meetings

Encourage and support members

Part-time

20012007

Corporate Trainer

Pacific Pulmonary Services

Monitored, evaluated or recorded training activities or program effectiveness

Offered specific training programs to support employees improvement or maintenance of job skills

Assess training needs through surveys, interviews with employees, focus groups,  managers or instructors

Organized and developed training manuals, visual aids and quick guides

Presented information in a variety of instructional techniques (role play, simulation, exercises and discussio

Evaluated training materials developed by instructors , such as lesson plans, outlines, text and handouts

Monitor training costs to ensure budgets are not exceeded

Selected and assigned instructors to conduct traini

Evaluated and coached instructors

References

Deanna Myers

Yvonne Cordoza

Boss as a trainer at PPS

Education

Skills

WebEx Training
Microsoft Power Point
Microsoft Excel
Microsoft Word
Public Speaker
Convey information in a professional speaking style.
Judgement and Decision making
Consider the relative cost and benefits of relative actions to choose the most appropriate one.
Writing
Written communication to customers and regulatory agencies Written responses to  customers