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Connie Sepulveda Rumbaut

United Airlines / Coordinator of Airport Operations

Work experience

Feb 1987Present

Coordinator of Airport Operations

Continental Airlines / United Airlines

Responsibilities include full coordination of airport operations for airline; identifying vendors, negotiating vendor contracts,  management reports, scheduling employees, budgeting, expense control,  processing of accounts payable, issuing station drafts and payments, including research, proper record maintenance, contract updating, invoice auditing, handling vendor calls, maintenance of ledgers and postings, obtaining approvals and receipts, operating office within established budgets, timely approval and payments of invoices, reviews of all station communication drafts to insure compliance with company policies and internal audit guidelines, preparation of employee ID badges, parking passes and pass requests, planning, organization and coordination of employee and management functions and events, expense advances and travel arrangements for employee and management business travel, services to partner and interline carriers, answering comment letters, classifying of employee records, maintenance of daily bulletins, maintaining office in a professional and secure manner related to personnel and property, safe operating conditions and reporting unsafe situations to the proper area, preparation of employee positive behavior reinforcement letters and memos, opening and distribution of mail, filing, answering and placing calls for management coordination with US Customs, US Customs Custodian Coordinator, handling Customs Report on quarterly basis, and impeccable keeping of Miami -Dade Aviation Department's  quarterly ID badges  and audits report. Execution of ticket stock inventory, and preparation of monthly ticket stock inventory report. Coordinated a front line training with the assistance of airport's detective Lorraine Szezcpanik, Major Arturo Loynaz and Lieutenant Raul Carvajal to conduct a presentation and training regarding Human Trafficking at the airport and coordinated interviews on local English and Spanish TV stations and social media. Experience with Time Tracker for payroll and many other roles assisting the General Manager.  Impeccable attendance record and work ethics.

Airline representative to the March of Dimes and former President, Treasurer, Secretary and current Member of the Airline Manager's Executive Secretaries Association (AMESA).

Mar 2008Dec 2011

Assistant General Manager Part Time

Galleria Borghese

Responsible for customer relations, staff supervision,  incentive programs, sales reports, inventory control, cash management, direct marketing to business and civic groups reporting to General Manager.

May 1986Jun 1987

Station Manager

Air South

Handled the daily operational duties such as customer service, payroll, ticket counter, supervisor, scheduling and managing a group of 30 employees at Miami International Airport, moving on to Continental Airlines/United Airlines, where I am presently employed for the past 28 years.

Feb 1985Apr 1986

Ticket Agent

Southern Express Airlines

Airport Ticket Counter Agent helping customers with their flights, luggage and upgrades.

Sep 1981Oct 1985

Reservations Sales Agent

Air Florida and Arrow Air

Booking reservations and selling frequent flyer programs to customers.

Education

Jun 1980Jan 1982

Associate of Arts

Wilma Boyd Career School of Travel

Pittsburgh, Pennsylvania

Jan 1977May 1980

HIgh School Diploma

St. Raymond's Academy HIgh School

Interest

Travel Industry, Public Relations, Event Coordinator, Social Media, Founder of a Travel and Wellness Blog, held office at organizations such as AMESA (Airline Manager's Executive Secretaries Association), charities such as Kids in Crisis, Glory House of Miami, Autism Speaks and charitable activities at the church which my family attends. 

References

Ken Gordon, General Manager,  United Airlines

305-333-7679

Emilio Gonzalez, Aviation Director,  Miami International Airport

305-876-7066

Matilde Stimamiglio, Proprietor, Galleria Borghese

786-709-6703 

Rafael Mercado, Deputy Assistant,  Transportation Security Administration

786-897-3162

Alfredo Gonzalez, Managing Director,  American Airlines, South America

305-520-1328

Ken Pyatt, Deputy Aviation Director, Miami Dade Aviation Department

305-876-7129

Estella Fernandez,           Supervisor, Miami-Dade Aviation Department

305-582-1812

Linda Alge, President, Airport Manager's Executive Secretaries Association (AMESA)

305-904-8693 

Skills

Proficient in Microsoft Office and Apple iWork with 15 years experience
Bilingual, speak, read and write English and Spanish and competent in translations 

Certifications

May 2010Present

Anti-Drug and Alcohol Misuse Prevention Policy

United / Continental Airlines
Mar 2008Present

Information Security Policy

United / Continental Airlines
May 2010Present

Diversity Training

United / Continental Airlines
Jan 2011Present

Working Together Guidelines

United / Continental Airlines
Mar 2008Present

Ethics & Compliance Training

United / Continental Airlines
Jan 2011Present

Star Alliance Training

United / Continental Airlines
Oct 2010Present

Behavior Patterns

Miami-Dade County Aviation Department
Jan 1995Present

Customs Records Custodian / Coordinator

US Customs