Con Mason

Con Mason

Work History

Work History

Group / Individual Medicare Customer Service Specialist

Humana, Inc.

Provide critical information concerning coverage, claims, eligibility, enrollment, and G&A to members and providers within the Group and Individual Medicare fields.Software Use: CCP, GCP, CAS, CI, Share Point, Litton, MARX, Lotus, MS Word, and MS Excel.While here, along with extensive training in the Humana Medicare policy fields, I have completed Six Sigma Yellow Belt and am presently working on my Lean certification. Once completed, I will continue my pursuit to eventually acquire a Master Black Belt certification.

Mar 2010 - Nov 2011

Broadband Technical Specialist

Charter Communications

Call center customer representative for internet, video cable, and billing issues.

Feb 2009 - Aug 2009

Estimating Director

L&F Design Build, LLC

Lead all estimating for construction projects such as casinos, football stadiums, churches and other commercial projects.•    Redesigned the estimating department that resulted in faster and more accurate estimates.•    Maximized profits by identifying and procuring sub-contractors and vendors•    Created bids that generated over $280 million in new revenue

Apr 2000 - Aug 2003

Estimating Director

MC2 Events Exhibits Environments

Prepared estimates for bids that included holistic project planning, scheduling work hours, selection of vendors or subcontractors, and determined cost effectiveness and profitability for a company that generated over $100 million annually.•    Managed trade show booths from manufacturing through assembly, dismantle, and storage.•    Improved the Design Department by providing information in the use of the latest and most cost effective materials. This led to cost reduction of more than $300,000 and improved lean manufacturing processes.

•    Collaborated with trade show booth customers to secure all necessary show services such as lighting, sound, special guest speakers, cleaning, and food services.

Mar 1994 - Apr 1998

Plant Manager / COO

Precision Woodworking

I was Pant Manager and COO for an upstart Store Fixture Manufacturing Co. Sales went from the initial year of just under $500,000.00 to over $4,500,000.00 within 4 years. I managed the complete operation of the everyday fabrications, shipping, purchasing, and HR.

Education

Education
Jun 2009 - May 2011

MS Business Communications

Spalding University

My Organizational Development classes included:

Research Methods Integrated Marketing Communication Organizational Leadership Ethics and Business Decision Making Interpersonal Communication in the Workplace Organizational Development and Change Strategic Planning and Implementation Financial Communication in the Private, Public and Nonprofit Sectors Negotiation Digital Communication in the Workplace Team Building and Cultural Competency

My Master's thesis focused on Corporate Change

Skills

Skills

Public Speaking / Lecturing

Twenty (20) years of Public Speaking / Lecturing in front of audiences that ranged from 8 - 1,500 attendees.   Fifteen (15) years of developing propietary teaching materials using Excel, Word, PowerPoint, Corel Photo-Paint, CorelDRAW, etc.

Software Knowledge

MS Project, Word, Excel, PowerPoint, Outlook, Access, Lotus Notes, Vantage, Solomon and Peachtree management software, PrintShop, PhotoShop, Visio, Minitab 14, RouterSym CNC programming, Panel Saw programming, and AutoCAD.

Certifications

Certifications

First Things First by Stephen R. Covey

Horizon Terra, Inc.

Successful Project Management by Thomas C. Bellinger

Horizon Terra, Inc.