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Work experience

Mar 2008Present



End Client:  Agencia EFE (A major International News Organization)

  • Currently working on implementing SAP BI for major media concern.
  • Wrote 20+ complex queries using query designer
  • Queries were for SD, MM, FI, CRM, HR
  • Conducted one on one end user training
  • Created numerous complex process chains
  • Created complex executive dashboard which display graphical information from SD, MM, FI, CRM, HR   SAP BW Dashboard
  • Collected user business requirements
  • Created communications structures and transfer structures and associated update rules.
  • Researched and activated Business Content.
  • Created data packages and performed daily data loads.
  • Analyzed and corrected bad data.
Jun 2010Present

BusinessObjects Consultant

  • Building xcelsius Dashboards and Crystal Reports for a Retail Grocery Chain.
  • Dashboards cover Sales, Inventory and MRP Subject Areas
  • System architecture includes xcelsius connected via LiveOffice to Crystal Reports and then to SAP BW Querys
Jan 2008Mar 2008

SAP BI Netweaver Consultant

  • Identified and prepared complete Sales Information BW based reporting system for GENPACT Client
  • Identified and activated all SAP Business Content including:
  • Extractors, Transformation and Communication Sturctures, Master Data and Queries.
  • Used BEX Analyzer and Web Application Designer to deliver final product to the client
  • Set up Standard BI-IP  Infocube
Apr 2007Oct 2007



End Client:Gonvarri, Steel Industry

  • Worked on implementing SAP BI for modules MM, SD, FI-CO, PP, PM & QM
Jun 2006Dec 2006



End  Client:Hewlett-Packard

  • Worked in the 2nd and 3rd level support for HP’s global SAP APO and BW implementation, which is being rolled-out in the USA, APAC, Europe and the Middle East
  • Recorded incoming incident reports, using the OVSD problem reporting tool.
  • Investigated and resolved problems including:
  • Entry into remote SAP APO and SAP BW systems as well as various FTP servers.
  • Management of dataloads using SAP BW Infopackages including loading, erasing and managing those Infopackages
  • Managed and executed and modified SAP BW Process Chains.Additionally, investigated and corrected errors in these same SAP BW Process Chains
  • Managed a large number of SAP BW InfoCubes, including dataloads, data deletes, and selective deletes.
  • Investigated and managed dataload issues with Persistant Staging Areas (PSA)s and Operation Data Stores (ODS).
  • Managed and updated Master Data, Text and Hierarchies in SAP InfoObjects
  • Managed Flat File uploads from UNIX servers
    • Updated Price Bands
    • Uploaded New Products
    • Uploaded Product Modifications
  • Executed Transports using Transport Management System
  • Used Tidal to manage jobs and process chains
  • Managed numerous SAP BEX Analyzer Reports
    • Users would report problems with either the Report or Report Contents
    • I investigated the complete data trail and resolved problems with these reports
    • Modified Querys,
    • Modified InfoObjects
  • Trained other SAP BW Support Consultants from Mexico and India
Mar 2005Jun 2006


End  Client:Hewlett-Packard

  • Worked in the 1st level support for HP’s global SAP APO and BW implementation, which is being rolled-out in the USA, APAC, Europe and the Middle East
  • Received incoming Problem Reports and analyzed them.
  • If possible, resolved them at Level 1.
  • Assigned problems to other consultants at levels 2 and 3
  • Track and reported problem resolution
  • Provided weekly and monthly statistical performance reports
Nov 2004Feb 2005

Helpdesk coordinator for the Go-live team


End Client: Cognis, Chemical Industry

  • Prepared daily summary for the Go-live status meeting,
  • Managed the monthly time sheet procedure,
  • Provided daily follow up of all issues in the issue database, solving issues and closing issues, attending status meetings, and lead the help desk team.
Mar 2002Mar 2004

SAP IS-U Support Consultant


End Client: AGBAR, Barcelona water utility

  • Help Desk support consultant for an SAP IS-U/CCS (Industry Solution-Utilities/Customer Communication System) implementation.
  • Specialized in the SAP IS-U Meter Reading module and device management module.
Apr 2000Apr 2001

SAP HR Consultant

SAP Arabia

End Client(s):Approximately 57 Middle East Clients, including ARAMCO

  • SAP R/3 HR Consultant providing Help Desk support for Level 1, 2, and sometimes Level 3
  • Responsible for processing and solving customer reported HR related messages using the HR Help Desk support system (CSN), SAP’s global Support System
  • Responsible for statistics and developing performance reports for SAP Arabia's local support.
  • Sole SAP HR Consultant in charge of responding to request for proposals (RFPs) and preparing SAP HR demonstrations



SAP Academy
  • TABW10 Data Warehousing
  • TABW20 Business Information Warehouse – Reporting and analysis
  • TABW30 Business Information Warehouse - Data staging and Extraction
  • BW330 Business Information Warehouse – BW Modeling
  • BW370 Business Planning and Simulation BPS

SAP Academy

SAP IS-U/CCS training on all IS-U modules (5 weeks)

Sep 1997Jun 1999

Associates Degree

University of Maryland

My First Excelsius Dashboar

Letters of Recommendations


  • Functional and Technical Experience includes:
    • Logical Data Modeling, Physical Data Modeling, R/3 Data Modeling and Configurations, BW Data Modeling BW 7.0 Configurations, BW 7.0 Data Staging, BW 7.0 OLTP Extract Structures BW 7.0 OLTP DATASOURCES, BW 7.0 DATASOURCES, BW 7.0 INFOSOURCES, BW 7.0 OLTP Transfer Structures, BW Transfer Structures, Communication Structures, BW Transfer Rules, BW BW 7.0 PSA,BW 7.0 InfoCubes including Logical Cubes, Multi-Cubes, Remote Cubes, Basic Cubes,Delta Update Management.
    • BW 7.0 Multi-dimensional Data Modeling, BW Data Modeling and ODS Modeling.
    • BW 7.0 Application Modules involved include FI, CO, SD, MM, PP, LIS, LO, CO-PA and APO-DP and SNP
    • R/3 and BW Data Modeling, R/3 and BW Metadata and the Metadata Repository, including InfoObjects.
    • Extensive experience in international environments, such as the Middle East, USA and Europe


Continue to work as a SAP BW Consultant

Expand my experience into Business Objects