Download PDF

Work History

Aug 2007Present

College Advisor

Richard J. Daley College
  • Use innovative methods to engage students in advising and learning experiences by taking an appreciative and proactive approach to the advising profession in order to increase retention and student success.
  • Interpret and communicate COMPASS test results for appropriate student academic placement.
  • Evaluate transcripts and academic history for transfer credits and degree requirements.
  • Provide informal counseling to students regarding academic, career, transfer, social and personal goals.
  • Established and maintain effective collaborations with Faculty, Admissions, Testing, Tutorial & other supportive services for student advocacy, retention and success.
  • Represented Daley College at local college fairs and recruitment events.
  • Utilize leadership skills to implement effective changes which reflect the Mission of Advising, Student Services and the District.
  • Increased the registration and retention of high school students in Daley’s Dual Enrollment program by 16% during the 2011-12 semesters.
Sep 2010Dec 2014

Adjunct Instructor

City Colleges of Chicago
  • Taught College Success Seminar Course comprised of topics related to career, transfer, academic, study and social skills necessary for success in college and beyond.
Sep 2005Aug 2006

Supervisor for Disaster Case Management

Lutheran Family and Children's Services
  • Supervised and coordinated long-term recovery services for survivors of Hurricane Katrina.
  • Executed daily operations of volunteer donations, distribution of food, clothes and household items.
  • Assigned caseload and related duties to a team of case managers and counselors responsible for providing services and counseling to assist clients with relocation, grief and emergency or crisis issues.
  • Evaluated performance of staff and recommended merit raises for those exceeding expectations.
  • Structured and maintained weekly meetings with FEMA, The Salvation Army, United Way, Community Action and State Emergency Management Agency representatives.
Oct 2002Jun 2005

Director of Student Development and Wellness

Harris-Stowe State University
  • Built a successful team of nurses, counselors, program specialists and clerical staff responsible for the delivery of comprehensive student-centered programs and services.
  • Trained staff on providing excellent customer service to a diverse population of students by implementing ongoing seminars that addressed diversity, telephone etiquette, confidentiality, office procedures and professional civility.
  • Responded to and resolved staff conflicts, recommended salaries, and planned work schedules.
  • Spearheaded the writing, production and distribution of the Student Activities Calendar, HSSU Student Handbook and the proposal which led to the development of the Freshmen Seminar Course.
  • Served as Chief Disciplinary Officer of the institution by scheduling hearings, writing reports and making judiciary recommendations and decisions.
  • Taught two sections of the Freshman Seminar Class.
  • Organized and implemented the Annual Student Government Leadership Retreat.
  • Maintained partnerships with a community constituency in order to ensure appropriate services and opportunities for students.
  • Developed and presented a Cultural Diversity Training Seminar which allowed students to earn one college credit.
Jul 1998Oct 2002

Coordinator of Counseling and Health Services

Harris-Stowe State University
  • Supervised and led a team of counselors and nurses who provided wellness services to students.
  • Collaborated with community agencies to strengthen the Annual Health Fair and Educational Summit.
  • Provided ongoing counseling intervention and made appropriate referrals to handle classroom disruptions and mental health alerts.
  • Responsible for the planning and implementation of New Student Orientation.
  • Presented ongoing study skills, relaxation, health fairs and educational seminars to students, faculty and staff.
Feb 1998Oct 1998

Interim Director of Career Planning and Placement

Harris-Stowe State University
  • Executed policies and procedures to provide local employment services to students and alumni.
  • Coordinated local office operations with staff to enhance services such as counseling, career assessments, job analysis, field placement, recruitment, on-site interviews and job fairs.
May 1995Jul 1998


Harris-Stowe State University
  • Provided individual and group counseling services to students.
  • Served on various college committees.
  • Designed and implemented the New Student Orientation program.
  • Presented ongoing study skills, relaxation, health fairs and educational seminars to students, faculty and staff.
    Apr 1991Feb 1995

    Family Services Worker Principal

    Department for Social Services
    • Investigated reports of child sexual, physical abuse and neglect allegations.
    • Provided individual and family counseling for clients and families.
    • Collaborated with law enforcement regarding court and trial cases.
    • Prepared court petitions and recommendations.
    • Excelled at maintaining quality foster and adoptive care.


    Leadership, Team-Building & Staff Development


    Adobe Photoshop, Microsoft Office, Sharepoint, Dreamweaver PeopleSoft, Campus Solutions, GradesFirst, 

    Oral and Written Communication

    Effective, efficient and excellent in the use of email, report writing, memos, presenting, phone conversations and placing print and web materials.


    Bachelor of Science

    Tennessee State University


    Master of Arts

    University of Louisville

    Higher Education Administration

    Professional Affiliations

    NACADA (National Academic Advising Association)

    NASPA Student Affairs Professionals in Higher Education

    Professional Summary

    Accomplished professional with experience in multiple areas of student services: academic, transfer and career advising, counseling, student co-curricular and wellness services.

    • Results-oriented with strong leadership and relationship-building skills.
    • Student-centered with experience in evaluating the effectiveness of functional areas related to student development.
    • Strategic-thinking leader with a track record of promoting student success through commitment to diversity, program development and retention activities.
    • Highly skilled in tracking details, meeting deadlines and following-up with internal and external partners to ensure project completion. Ability and interest in learning and incorporating new technology.  


    2016-Daley College Representative for College Advisors' Council.

    2015-2016- Member of Innovation Team Responsible for Implementing Programs for Academically At-Risk Students.

    2014-Recertification to teach College Success Seminar course.

    2014-Presenter: Student Success Workshop “Clarifying Values for College Success.”

    2013-Lead a team of advisors in the development of SAP (Satisfactory Academic Progress) Workshop for Financial Aid and Academic Appeals.

    2013-Presenter: Student Development Workshop for At Risk Students “Clarifying Values.”

    2012-Requested presenter at City Colleges of Chicago, Advisors’ Professional Development, DeVry University & Wright Community College. “Maintaining an Attitude of Excellence in Advising.”

    2012-Co-presenter at NISOD (The National Institute for Staff and Organizational Development) in Austin, Texas “The Preview to Reinvention: Forming an Advisory Council for the City Colleges of Chicago.”

    2011-2012- Content writer for the award winning City Colleges of Chicago website.

    2008-2010-Compiled and designed a directory of College Advisors throughout the CCC District
    College Advisors’ Advisory Council representative responsible for the professional development and in-service programs for advisors of CCC District.

    2008-2010-Team member of the SENSE (Survey of Entering Student Engagement) committee that developed an Action Plan to address the needs of first-year students.

    2009-Completed the Faculty Training Institute for College Success Seminar.

    2008-2009-Graduate of the City Colleges of Chicago Inaugural Leadership Academy.