IT Project Manager
lyteITup | Definity Partners
Expanded business improvement services to win new customers and expand services to existing clients. Performed financial assessment to control costs. Ensured consistent company branding and marketing solutions. Defined and deployed innovative IT and enterprise resource planning (ERP) strategies and crafted roadmaps to achieve bottom-line and operational goals. Designed architecture and analyzed / enhanced processes to increase productivity. Consulted with business and technical managers to gather requirements and pinpoint needs; defined project scope, budgets, key performance indicators (KPI), and deadlines. Managed risk; led cross-functional teams. Conducted gap analysis to identify breaches between existing and desired / targeted functions. Effectively engaged and facilitated stakeholder negotiations and discussions.
- Designed process and system improvements that significantly increased productivity while reducing costs.
- Crafted ERP and infrastructure enhancements and optimized solutions to ensure business objectives were achieved.
- Instrumental in developing hosted-services business functions, including Web, email and online backup.