Cody Nelson

Cody Nelson

Work History

Work History
Jun 2014 - Present

Server

Boiler Room
  • Maintain a safe and comfortable environment for guests and coworkers
  • Communicate with guest to ensure that their meals and beverages are exceptional and take action to correct any problems
  • Collect payments for guests' tabs
  • Enter orders into computer system for communication to kitchen staff
  • Take orders from guests for food or beverages
  • Check guests' identification to establish that they meet minimum age requirements to consume alcohol
  • Serve food or beverages to guests
  • Answer inquiries pertaining to menu items, making recommendations for food or beverage
  • Clean tables after guests have finished dining
Sep 2013 - Sep 2014

Operations/Marketing Intern

Jade Presents, LLC
  • Fulfill contract riders for artists
  • Manage Green room during performances
  • Coordination and acquisition of “Street Team” members in several markets
  • Coordination of ticket and poster drop off and mailing for each show in each market (apx. 300 events/year)
  • Delivering tickets for advertising/promotion needs and tracking expenses of marketing materials
  • “Running” for select artists/shows
  • Market research for new markets/genres
Jul 2014 - Aug 2014

Production Assistant

Starmark Hospitality/Easyriders Saloon
  • Fulfilling contract riders for various artists
  • Appeasing artist needs for duration of visit to Easyriders Saloon
  • Coordinating travel for various artists to and from Easyriders Saloon to their lodging
  • Pleasing artist's managers and agents to build strong relationships with our company
  • Managing green rooms and VIP tent areas daily
  • Keeping inventory on alcohol used for artists
  • Managing and safeguarding miscellaneous cash of $2,000 at all times
  • Anticipating and solving problems throughout the event
  • Communicating with team members to coordinate promotions and their execution
Feb 2014 - Jun 2014

Assistant Manager

Prime Comedy Club
  • Managing schedule
  • Assisting servers and bartenders
  • Paying comedians
  • Recruiting servers and bartenders
  • Hosting guests
  • Create and manage seating charts
  • Determine staffing requirements
  • Hire and train new employees
Sep 2012 - Feb 2014

Banquet/Pub Server

Usher's House
  • Provided excellent customer service to patrons
  • Multi tasked in a fast paced environment
  • Coordinated wedding and banquet events
  • Set-up, served, bartended, and tore down single banquets unsupervised
Aug 2010 - Aug 2012

Pub/Dining Room Server

TapZ Bar
  • Start of my customer service experience
  • Change kegs and account for liquor inventory
  • Serve in various atmospheres between dining hall, banquets and pub
  • Build relationships with customers

Education

Education
Jan 2012 - Dec 2014

Associate of Applied Science

Minnesota State Community and Technical College
  • Major: Management
  • Minor: Marketing, Sales
  • Related Course Work: Principles of Management, Principles of Marketing, Customer Service, Advertising and Promotion, Computer Marketing Applications, Marketing Management (In Progress), Small Business Management (In Progress), Retail Management (In Progress), Human Resource Management (In Progress), Management Strategies (In Progress)

Skills

Skills

Sales Presentations

Sales presentations have been an integral of completing my degree. I have completed six mock sales meetings. On top of these mock sales calls, I have completed countless PowerPoint presentations. This makes me very comfortable creating content and presenting in front of small or large groups.

Sales Processes

After completing two classes on sales processes I am very comfortable with the sales process.

Cisco

I have worked with various technologies and have used WebEx from Cisco to power two sales presentations.

Marketing Management

promotion