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Consistently deliver excellent documentation and communication skills.  Expertise in office management, computers, basic accounting and general office procedures.

Key areas of expertise include the following.  Attention to detail, multi-tasking, organizatiion and priortizing to ensure the business is functional, professional and productive.  Independent decisions on a daily basis while working unsupervised.  Using strong financial skills to accurately calculate & make deposits and to perform basic accounts payable and receivable procedures.  Knowledge of Microsoft Windows, Microsoft Office, Quicken and QuickBooks.

Work experience

Jun 1999Apr 2009

Office Manager

ERA Arthur Real Estate/Helin Appraisal Services/Helin Properties

• Supervise eight real estate agents and two appraisers to ensure functional and productive businesses• Review, manage, and maintain state approved forms for use in real estate transactions• Direct incoming calls to the appropriate real estate agent or appraiser• Greet walk-in customers/clients with a positive attitude• Accurately receive messages while agents and appraisers are unavailable• Maintain office inventory by ordering and stocking the appropriate supplies• Schedule showings at the request of the real estate agent• Manage web sites for ERA Arthur Real Estate and Helin Appraisal Services• Co-Facilitate monthly office meetings to maintain productive and positive real estate agents• Co-Responsible for office, agents, appraisers and businesses in absence of the owners• Maintaining all record keeping procedures is vital to ensure error free audits• Type and deliver appraisals using WinTOTAL• Maintain contact and update information as appropriate with mortgage and appraisalmanagement companies• Collect rents from the current tenants• Follow-up with tenants on past due rents• Show available rentals to prospective tenants• Prepare and renew existing leases • Reference checks of prospective tenants

Jun 2006Dec 2008

Real Estate Salesperson

ERA Arthur Real Estate


Aug 1994May 1998


River Valley High School