Work History

Work History
2014 - Present

Systems Engineer

Infosys Technologies Limited


Network Provisioning System( NPS ), Belgacom (Belgium)

Roles & Responsibilities:

  • Analysis of the root cause for incidents leading direct impact on customers/ client/ business and providing solutions.
  • Identifying critical application defects and change requirements as per business requirements and proposing optimum and quick solutions.
  • Frequent communication with client and presentations on system modifications to incorporate new business changes and their impact.
  • Understanding the requirements (both functional and non-functional) by going through the specifications and inputs from business analyst and participate in creating high level estimates.
  • Around 1 year experience in writing SQL queries, quality UNIX and Python scripts. Analyzing the codes for any bugs, trouble shooting issues, Application support functions
  • Worked on ¬†Oracle Siebel, Oracle PL/SQL Developer .
  • Provide support for application build and releases.
  • User Problem Management: User interactions through phone/mail to get more details for a fault.
  • Provide support out of office hours, during weekends and during major release work to development and customer to help them resolve issues faced.
  • Participated in regular Team meetings and discussions.


2010 - 2014

B.E in Electronics and Telecommunication

Don Bosco Institute of Technology

B.E Aggregate : 66.76

2009 - 2010


Model College


2007 - 2008


St. Therese Convent School