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Tania Silcott

Clinical Analysis | EHR | Biotechnology | Mobile health

Work History

May 2015Jan 2017

Clinical/Applications Analyst

Code Blue Informatics

• Assisted in the selection of custom electronic medical record form package to replace the current forms used by the practice.
• Managed redesign of current workflow processes from paper charts to using the electronic medical record.
• Traveled to satellite sites to gather workflow processes.
• Collected requests from clinical staff on what they’d like built in the electronic medical record.
• Worked with senior management in development, documentation and implementation of new electronic medical record form features. 
• Redesigned, tested, documented, and implemented workflows to meet customer requests of the new electronic medical forms designed.
• Trained and developed internal staff with regards to new clinical workflow.
• Performed quality assurance, problem solving/troubleshooting on custom forms built.
• Provided support services to patient care teams in a clinical work setting to facilitate effective use of an electronic medical record.
• Worked collaboratively and contribute as a member of teams composed of business and technical staff.
• Optimized organization skills to manage multiple priorities and workflows concurrently. 
• Developed training materials and manuals.
• Conducted all training classes for new content piece and workflows.
• Provided onsite elbow to elbow support for all clinical staff during the implementation phase.

Jan 2011May 2015

Clinical Analyst

The CSI Group  - NY, NY
  • Managed large scale training program of Health MedX at 3 long-term care facilities. Designed and launched “pre-load” training clinics, optimized training documentation prior to go-live and designed custom modifications to accommodate workflow. (February 2011 - July 2014)
  • Worked on desktop optimization/EPIC infrastructure analysis project preparing Montefiore for EPIC implementation. (July 2014 – May 2015)
  • Worked with AllScripts consultants at Montefiore to test/debug application to ensure no issues with upgrade (January - June 2014)
  •  Maintained Issue Log queue, escalating issues to the appropriate department for follow-up and resolution. Offered viable solutions to identified issues based on knowledge of client requirements, user’s workflow and application configuration capabilities.

  • Developed test plans for unit, functional and integrated quality assurance testing based upon the client requests and specifications of the software application requirements.

  • Performed weekly maintenance activities( SCM/SRx Catalog Validation, Craneware Extract, Daily Checks, Billing errors)

  • Provided onsite support for end users; physicians, nurses and pharmacy staff during implementation phases.

  • Redesign, test, document, and implement workflows to meet customer requests of the new electronic medical forms designed.

Oct 2008Aug 2009

Donor Specialist

New York Blood Center - Brooklyn/Staten Island Division
  • Specialized in whole blood phlebotomy.
  • Tended to donors and reacted calmly in emergency situations when they arose.
  • Help to ensure the cleanliness of donor rooms and the sanitation of donation equipment throughout the shift.
Sep 2007Oct 2008

Testing Center Associate

MONROE COLLEGE - Brooklyn, NY
  • Assisted students with testing requirements from various academic institutions (not just Monroe).
  • Assisted students with regards to the CLEP exam - registering, proctoring, and electronic delivery of scores to The College Board ©.
  • Updated and maintained electronic records with regards to testing scores for various exams administered by the school.
Apr 2004Aug 2007

Research Assistant

Long Island University
  • Managed and updated databases to ensure efficiency and quality assurance.
  • Created and conducted public sessions on the importance of cancer screening.
  • Interviewed participants for above-mentioned studies, while increasing the recruitment and advertisement of protocol studies.

References

Lesley-Ann Nelson, Pharm.D

Pharmacist @ Walgreens - NY, NY

Bonnie Tong, M.D.

Pathologist - Alberta, Canada

Denise Ross

Quality Assurance Manager @ New York Blood Center - NY, NY

Education

2013

PharmD.

Albany College of Pharmacy
2004

BSc. 

Long Island University