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Work experience

Lead Technician

Native Staffing

• A one-day, printer installation job

• I was told that I would lead two other technicians that would help install the five printers

• One person was not able to make it

• Even short a person, we were almost on time with how long they predicted it would take

• We ran into troubles with one printer because some network settings on the administrative end were incorrect and I could not change

• Worked with the technical support for the company and got everything working

Nov 2009Present

IT Technician

Eighth Floor Promotions

• Built wireless network and set up VLANs

• Decommissioned former antivirus system and installed the replacement

• Installed the domain’s first domain controller running Windows Server 2008 R2

• Set up a VPN to a remote building

• Supported 50+ users

• Installed and monitored networking equipment

• Setup SolarWinds Network Management Software

• Installed and troubleshot Made2Manage ERP clients

• Worked with PBX and VoIP phone systems

• Setup WSUS server and Group Policy

Aug 2006Oct 2010

Part-Time Manager

Advance Auto Parts

I worked as a part-time manager with hours ranging from 20-35 hours per week.  I helped customers with getting the right parts to complete their tasks as well as paperwork and other administrative tasks.  I took this job to help with my expenses through college.

Sep 2008Mar 2010

Part-Time IT Assistant


• Setup workstations

• Deployed Windows operating system updates

• Setup PDA system for teachers to enter testing information into and taught how to use it

• Troubleshoot any user issues

Mar 2008Aug 2008

IT Internship

Spencerville Schools

• Removed and disposed of old equipment

• Setup and installed thin clients

• Worked with the Deep Freeze software to ensure operating system integrity

• Inventoried all computer-related equipment


Sep 2008Present

Bachelors of Science

Franklin University

• Cisco Networking (CCNA)

• Cisco Network Design (CCDA)

• Microsoft Server


• Oracle 11g

• Unix Administration

• Korn Shell

• Bash Shell

• Perl

• Novell

• Project Management

• Javascript