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Typing skills: 57 wpm Pleasant telephone manner; able to effectively manage multiple lines. Experience with making travel arrangements. Capable of organizing office functions. Excellent customer service skills. Experienced with office machinery/equipment. Professional, friendly and work well with others. Experienced in creating and maintaining spreadsheets and databases. Able to multi-task and assign priority to assignments. Acute inventory skills. Able to work efficiently, independently and meet deadlines.  
Oversaw daily operations for a large record store franchise with over $750K in annual sales. Supervised staff of 12 employees, delegating duties and maintaining schedules as needed and/or requested. Worked closely with Regional Manager in an effort to reduce loss and increase employee retention. Worked with Regional Manager and other store Managers to organize monthly events with local musicians and new artists to promote new music. Worked closely with employees to establish an enjoyable working environment, resulting in a 50% drop in employee turnover. Responsible for maintaining accurate inventory counts in 6 departments and placing orders to re-stock inventory while not exceeding budget.
Expert knowledge using MS Office software suite. Also experienced using suite of Office Productivity software, as well as, Google Docs Expert data mining and fact checking skills using various Internet search tools, such as Google, MIT Library, Wikipedia. Expert knowledge of Wordpress blogging platform. Expert usage of social networking sites Facebook, Twitter, Bebo, MySpace, Digg, Del.ici.ous, StumbleUpon. Expert knowledge of website creation and administration using FrontPage, MS Web Expressions, Dreamweaver. Experience running, maintaining and moderating website messaging boards using MySQL database, vBulletin and phpBB message board software. Experienced using Illustrator and Pagemaker to create a wide variety of marketing literature. Experienced using Photoshop CS3, Corel PaintShop Pro. Working knowledge of CSS, HTML 2.0. Experience using OsCommerce, ZenCommerce and PayPal shopping carts. Able to set up and manage secure networks for organizations with multiple computers and other shared hardware. Able to effectively troubleshoot pc hardware and software. Able to set up new hardware and software for single and multi-station networks. Also proficient using Macintosh OS 8 and higher.

Work experience

Sep 2004Present

Administrative Assistant

Meadowsweet Kitchens
Jul 1999Dec 2003


claud-nine designs, llc
Jan 1995Nov 1996


Siegfried, Rivera, Lerner, De la Torre, et. al.
Mar 1989Aug 1994

Retail Manager

Sound Warehouse / Blockbuster Music


Aug 1999May 2001

Bachelor's of Art

Studies focused on Information Technology and Media Relations.

Volunteered at Campus Library.

Member: Information & Library Science Club, Media Studies Club

GPA: 3.4

Sep 1998May 1999

Associate of Science

Studies focused on Marketing, Media Studies, and Information Science.

Volunteered on campus in the Office of Career Services, as well as, bookstore.

Helped with the organization of the school's 1998 - 1999 Career Fair.

GPA: 3.4

Sep 1990Jun 1992

Associate of Science

Studies focused around Marketing, Creative Writing, and Media Studies.

Volunteered in the Campus Library.

Late-afternoon DJ at WMDC on-campus radio station.

Assisted in the organization of on-campus 1990 - 1992 Book Fairs.

GPA:  3.2


Patti Datillo

Magy Oliver

Richard Franklin

Letter of recommendation available on request.


My Resume


Experienced Administrative Assistant with superior technical and communication skills and more than 10 years' experience seeks a firm position with room for advancing, preferably in the Non-Profit/Charity, Education or Human Service industries.

I am also open for employment within in Media, Publishing, Marketing or other field where my aptitiude, skills, creativity and intelligence will be best used for any available positions.

Volunteer Experience

Volunteer experience with the following organizations:

  • St. Michael's Catholic School, Library and Religion Office Assistant, Miami, FL
  • St. Brendan's High School, Library Assistant, Miami, FL
  • Dr. Ramon Baez, Office Assistant for Family Practitioner, Miami, FL
  • Coral Gables Hospital, Candystriper, Coral Gables, FL
  • Camilus House, Soup Kitchen Volunteer, Miami, FL
  • Salvation Army, Hurricane Andrew Relief, South Florida
  • American Red Cross, Overseeing booths at major events throughout South Florida
  • Fawn Hollow Elementary School, Library and Classroom Aide, Monroe, CT
  • Fawn Hollow Elementary School, Yearbook Layout Specialist for individual classrooms, Monroe, CT

Interests & Hobbies

Polymer Clay

Arts & Crafts

Gourmet Cooking

Crossword Puzzles





Concerts (Rock & Comedy)