Claudia Sims

Claudia Sims

Skills

Skills

Administrative

Typing skills: 57 wpm Pleasant telephone manner; able to effectively manage multiple lines. Experience with making travel arrangements. Capable of organizing office functions. Excellent customer service skills. Experienced with office machinery/equipment. Professional, friendly and work well with others. Experienced in creating and maintaining spreadsheets and databases. Able to multi-task and assign priority to assignments. Acute inventory skills. Able to work efficiently, independently and meet deadlines.  

Managerial

Oversaw daily operations for a large record store franchise with over $750K in annual sales. Supervised staff of 12 employees, delegating duties and maintaining schedules as needed and/or requested. Worked closely with Regional Manager in an effort to reduce loss and increase employee retention. Worked with Regional Manager and other store Managers to organize monthly events with local musicians and new artists to promote new music. Worked closely with employees to establish an enjoyable working environment, resulting in a 50% drop in employee turnover. Responsible for maintaining accurate inventory counts in 6 departments and placing orders to re-stock inventory while not exceeding budget.

IT/Computer

Expert knowledge using MS Office software suite. Also experienced using OpenOffice.org suite of Office Productivity software, as well as, Google Docs Expert data mining and fact checking skills using various Internet search tools, such as Google, MIT Library, Wikipedia. Expert knowledge of Wordpress blogging platform. Expert usage of social networking sites Facebook, Twitter, Bebo, MySpace, Digg, Del.ici.ous, StumbleUpon. Expert knowledge of website creation and administration using FrontPage, MS Web Expressions, Dreamweaver. Experience running, maintaining and moderating website messaging boards using MySQL database, vBulletin and phpBB message board software. Experienced using Illustrator and Pagemaker to create a wide variety of marketing literature. Experienced using Photoshop CS3, Corel PaintShop Pro. Working knowledge of CSS, HTML 2.0. Experience using OsCommerce, ZenCommerce and PayPal shopping carts. Able to set up and manage secure networks for organizations with multiple computers and other shared hardware. Able to effectively troubleshoot pc hardware and software. Able to set up new hardware and software for single and multi-station networks. Also proficient using Macintosh OS 8 and higher.

Work History

Work History
Sep 2004 - Present

Administrative Assistant

Meadowsweet Kitchens
Jul 1999 - Dec 2003

Owner

claud-nine designs, llc
Jan 1995 - Nov 1996

Paralegal

Siegfried, Rivera, Lerner, De la Torre, et. al.
Mar 1989 - Aug 1994

Retail Manager

Sound Warehouse / Blockbuster Music

Education

Education
Aug 1999 - May 2001

Bachelor's of Art

Studies focused on Information Technology and Media Relations.

Volunteered at Campus Library.

Member: Information & Library Science Club, Media Studies Club

GPA: 3.4

Sep 1998 - May 1999

Associate of Science

Studies focused on Marketing, Media Studies, and Information Science.

Volunteered on campus in the Office of Career Services, as well as, bookstore.

Helped with the organization of the school's 1998 - 1999 Career Fair.

GPA: 3.4

Sep 1990 - Jun 1992

Associate of Science

Studies focused around Marketing, Creative Writing, and Media Studies.

Volunteered in the Campus Library.

Late-afternoon DJ at WMDC on-campus radio station.

Assisted in the organization of on-campus 1990 - 1992 Book Fairs.

GPA:  3.2

Portfolio