Claudia Orantes

Claudia Orantes

MARKETING • BUSINESS ADMINISTRATION

  • San salvador, El Salvador                                                                   
  • NOV051990

Summary

Once I followed my career path, I  realized how business oriented am Iz, and how building strategies comes easy to me.

An outgoing, creative and commited Business Administrator, oriented to customers and employees' satisfaction.

 Work Experience

Experiencia profesional

Sales and customer service Rep.

Convergys El Salvador
sep 2012 - presente

Guide Microsoft Final User's on their experience with it's products.

In the past 3 years, I've been part of different projects within the company such as:

•Operations : Customer service Rep, Sales Rep, Case Controller (Support Staff), Qualiry Associate (support staff), Sales Coach (Support Staff),  and Acting Manager for Microsoft (Support Staff).

•Support Areas: Recruiter (project), Talent Acquisition Rep (Project)

Customer Service Rep.

Telus Int.
mar 2011 - ago 2012

Provide with Customer service and  basic troubleshooting steps to Zynga Users

Studies

Formación académica

Bachelor on Business Administration • BBA

ESI
jun 2011 - oct 2015

Completed

Bachelor in Communication Sciences

Universidad Dr. Jose Matias Delgado
ene 2008 - dic 2010

Incompleted

other studies

Certificaciones

Photography I Workshop

Monica Herrera, School of Communications
jun 2014 - ago 2014


Leadership 

Dale CARNEGIE 
nov 2007 - dic 2007

skills

Habilidades
Organizational Enviroment and Communication


Event Planning


Administrative Work


People Managment and Recruitment


Market research


ENGLISH LANGUAGE
microsoft office
Adobe photoshop

Adobe Photoshop

Personal References

For personal References, contact:


  • Lic. Patricia Castro de Contreras 

Director, Department of Education

Asociación Ágape de El Salvador

Tel. 2451-0634


    • Ing. Ramón Alberto Vega

    CEO

    Asociación Ágape de El Salvador

    Tel.2451-2667