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Summary

Entry-level in customer service/sales representative. Knowledgeable in most data entry, progressive background in effective communication, bookkeeping, sales, cashier knowledge, effective with all levels of personnel and clients of most diverse backgrounds. Knowledgeable in most data entry as well as organizational communication and general administration. Average typing speed of 15-25WPM. Fluent in English.

Areas of Expertise

  • Communication
  • Critical Thinking
  • Problem Solving
  • Customer Service
  • Research
  • Data entry
  • Conflict Resolution
  • Client Relations
  • Microsoft word
  • Cleaning work area

Projects and Volunteer Work

Work at home data entry

2015Present

Data Entry Receptionist

  • Enter clients information 
  • schedule appointments
  • De-escalates conflicts whether related to clients complaints
  • Call/ email clients on upcoming appointments

Clickbank

2015-112016-09

Affiliate Marketing

· Post links

· Post banners

· Blog about products and merchandise used by  friends, family, or myself

IDT

2005-082005-12

IDT Sales Representative

· Go door to door selling IDT energy to home owners

· Update information on clients with IDT energy

SHC Universal

2004-102005-11

Marketing Research Telephone Interviewer

· Call homes in different regions of the U.S. Asking varies of questions.

Volunteer Work

2014-092015-11

Volunteer

Clean clients household, served clients meals, dressed clients, shop for and with clients, bathe clients, brush teeth, and brush hair.

Education

Grace Outreach

20102010-02

GED

Selected Courses:

  • GED

Job Corps

2001-092001-06

Graphic Web Design

· Trained in Photoshop

· Trained in HTML programming

· Trained in illustrator

Wingate High School

2000-092001-05

High School

Attained varies of classes such as math, science, english, and algebra.