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Personal profile

I'm a self-motivated and confident individual who has gained skills through working in a
variety of challenging environments both as part of a team and individually. My previous
employment has required a high standard of customer service to be provided through
strong communication and interpersonal skills in order to successfully understand and
interpret customers requirements and positively reflect the brand . Additionally the ability
to prioritise workloads efficiently, maintain a clean and safe working environment and
administrative tasks.

I’m passionate about marketing and the events industry and my time at university has
fostered a creative outlook towards both aspects. During my studies I have focused on
areas such as consumer behaviour, advertising and brand management, innovation in
events and event management. Such modules have required me to plan and operate
events, market and promote events, use marketing databases, undertake marketing
research and develop advertising and promotional material for organisations.

Work experience

March 2017Present

Marketing Assistant

Haes Systems

Use Mailchimp for email campaigns (create, design, write copy), update CSV mailing lists from CRM

Create brochures, posters and other artwork using inDesign and Photoshop

Social media - Hootsuite. Write copy, schedule, moniter, respond.

CRM Sage - add, update, edit

Wordpress - use to create, amend and update website. (create landing, product pages)

Other tasks - create videos, tablet kiosk,

June 2014July 2017


Premier Inn
  • My role involves working both as part of a team and independently
    to consistently deliver the highest quality service to guests in order
    to reflect and maintain the brands positive reputation.
  • Administrative tasks such as inputting numerical data through the use of Microsoft office and conducting research via the internet to
    ensure competitive pricing strategies are implemented.
  • Financial responsibilities such as completing banking, reviewing
    invoices and processing refunds.
    Monitoring and responding to guest feedback both in person and
    through online systems.
  • Up selling of products and services within the brand to achieve targets and increase sales and revenue.

Jan 2015

Marketing assistant (Intern 1 Month)

  • Contributing to the marketing plan for the new store website and product catalogue.
  • Updating and editing the online store and also the event Wordpress site with new content.
  • Writing copy for current and up and coming products.
  • Proof reading and researching potential buyers and exhibitions to promote the book, adding relevant data found to the CRM database.
May 2012Oct 2013

Sales Assistant

Spar/BP Forecourts
  • Successfully communicating with customers in order to assist them efficiently.
  • Assessing changes in new store layouts for footfall and identifying ideal places to place new promotional material.
  • Inputting relevant sales data to ensure correct stock levels  and to monitor the success of new promotional stock.


Sep 2012Jun 2015

B.A (Hons) Marketing with Events Management

University College Birmingham

First Class Honours

Sep 2010Jul 2012

BTEC National Extended Diploma In Business and Marketing

South Staffordshire College

Distinction*, Distinction*, Distinction*.

Sep 2003Jul 2008


Belgrave High School

Achieved 8 GCSE grades A-C including English, Maths and I.T.