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Experience

Sept 2017Feb 2018

Waitress

Le Léman (Swiss Restaurant, Montréal)
  • Took accurate food and drinks orders, using a POS ordering software. Served food.
  • Met with restaurant staff to review daily specials, changes on the menu and service specifications for reservations
May 2017August 2017

Food & Beverage server

Cirque du Soleil
  • Prepared and served food and beverages 
  • Helped with inventory management
September 2016November 2016

Front desk agent

Montreal Museum of fine arts
  • Sold products offered by the museum and its partners (tickets, memberships, donations, cultural activities)
  • Solicited calls and follow up of the donors, members of the museum and potential costumers
  • Gave informations about the museum activities 
  • Updated, gathered, classified, compiled and entered visitors, members and donors datas
April 2016Sept 2016

Barista

La Brioche Dorée (French Bakery, Montreal)
  • Prepared and sold hot and cold drinks by following prescribed recipes and preparation techniques for coffee drinks
  • Maintained inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for coffee bar.

Languages

French -mother-tong-

English -bilingual-

Italian -good level-

Skills

  • Excellent costumer service
  • Dynamic and proactive
  • Familiar with most POS systems
  • Work very well within a team as well as  in rush situations and stressful environments