Worked in a second-hand clothing consignment store. Greeted customers, assisted them with finding what they were after, helped with the fitting rooms, put items on hold and processed purchases. Used the Traxia consignment software for sales, finding and altering consignor information, searching stock, doing (cash and card) pay-outs, processing laybys, using customer store credit, and more. Explained the detailed consignment terms & conditions to new consignors, handled 'drop-offs' and 'returns' of clothing from consignors and adjusted our records accordingly. Answered the phone, dealt with complaints, and called consignors if needed. Spoke with staff at the warehouse (clothing processing branch) regarding 'drop-offs' and 'returns' and also with staff at the other store. Tidied and organised the store, styled and dressed the mannequins, and manually reduced sales ticket prices according to the system. Regularly put out large amounts of new stock and cleared old stock from the shop floor. Showed new staff or those on trials how to perform various tasks. Helped with before and after-hours cleaning, and with cash up/balancing.